Network Operations Center (NOC) Analyst
AI summary
Infratel Africa is hiring an Entry-Level Network Operations Center (NOC) Analyst to monitor network infrastructure, detect and escalate faults, and support 24/7 operations across Nigeria. The role suits candidates with a degree in Computer Science, Engineering, IT or related fields and 0–2 years of experience in networking or telecom support.
- Entry-level NOC role with 24/7 shift operations
- Focus on network monitoring, fault detection and incident escalation
- Requires 0–2 years experience in NOC, ISP or telecom support
- NYSC or internship experience in networking is an added advantage
- Full-time position based in Nigeria
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Network Operations Center (NOC) Analyst evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Infratel Africa and the role in Not specified.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Network Operations Center (NOC) Analyst role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Infratel Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
Network Operations Center (NOC) Analyst Job at Infratel Africa | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Network Operations Center (NOC) Analyst Job at Infratel Africa Infratel Africa is a leading telecommunication infrastructure service provider in Nigeria and Sub-Saharan Africa. We provide RAN, backhaul and power as a service across Africa. We are recruiting to fill the position below: Job Position: Network Operations Center (NOC) Analyst Job Location: Nigeria Job Type: Full-Time Job Summary The Entry-Level Network Operations Center (NOC) Analyst is responsible for monitoring the Company's network infrastructure and customer services to ensure optimal performance and maximum uptime. The role involves identifying, troubleshooting, escalating, and documenting network incidents while providing first-level technical support in a 24/7 operational environment. This position is ideal for candidates who are passionate about networking and telecommunications and are looking to build a career in Network Operations. Key Responsibilities: Monitor network devices, servers, transmission equipment, and service alarms using Network Monitoring Systems (NMS). Detect, analyze, troubleshoot, and escalate network faults to the appropriate technical teams. Monitor network availability, performance, and service quality. Open, update, and close incident tickets in accordance with established procedures. Ensure timely escalation of critical incidents to the relevant teams and management. Track incident resolution and provide regular updates until closure. Perform basic network troubleshooting for Layer 1 and Layer 2 issues. Monitor power systems, environmental alarms, and site availability where applicable. Prepare daily operational reports, shift reports, and incident summaries. Carry out proper shift handover by documenting ongoing incidents and outstanding issues. Support preventive maintenance activities and scheduled network maintenance windows. Maintain accurate operational records and documentation. Follow established Standard Operating Procedures (SOPs) and escalation matrices. Participate in continuous improvement initiatives to enhance network reliability. Comply with the Company's information security, health and safety, and operational policies. Key Performance Indicators (KPIs) Network uptime achieved. Mean Time to Detect (MTTD). Mean Time to Escalate (MTTE). Mean Time to Restore (MTTR) (where applicable). Incident response time. Ticket closure accuracy. Quality of incident documentation. Shift handover quality. Compliance with SOPs and escalation procedures. Attendance and punctuality. Qualifications Bachelor's Degree or Higher National Diploma (HND) in: Computer Science, Computer Engineering, Electrical/Electronic Engineering, Telecommunications Engineering, Information Technology or a related discipline. Experience: 0–2 years of experience: in a Network Operations Center, ISP, telecommunications company, or IT support environment. NYSC experience: or internship in networking or technical support is an added advantage. Technical Skills: Basic understanding of TCP/IP networking. Knowledge of LAN/WAN concepts. Familiarity with network devices such as routers, switches, and firewalls. Basic knowledge of fibre optics and wireless communication. Understanding of IP addressing and subnetting. Familiarity with Microsoft Windows and Linux operating systems. Basic understanding of network monitoring tools. Knowledge of ticketing systems is an advantage. Ability to interpret alarms and event logs. Basic Microsoft Office proficiency, particularly Excel and Word. Soft Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication. High attention to detail. Ability to remain calm under pressure. Good teamwork and collaboration skills. Strong organizational and time management abilities. Willingness to learn and adapt quickly. Customer service orientation. Integrity and professionalism. Working Conditions: Willingness to work a 24/7 rotating shift schedule, including weekends and public holidays. Ability to respond promptly to network incidents. Occasional travel to operational sites may be required. Preferred Certifications (Advantage): Cisco Certified Network Associate (CCNA) CompTIA Network+ Huawei HCIA MikroTik MTCNA ITIL Foundation NSE (Fortinet) Fundamentals Salary Range N100,000 - N150,000 / Month. Method of Application Interested and qualified candidates should forward their CV to: [email protected] using the Job Position as the subject of the email. 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