Guest Service Assistant
AI summary
Tezera is hiring a Guest Service Assistant for YellowDoor Hotels, a boutique property in Abuja serving executives and leisure travelers. The role coordinates front desk, reservations, housekeeping, and guest relations to deliver high-quality service. It is a full-time, on-site position with rotating shifts including nights and weekends.
- Full-time, on-site role in Abuja with rotating shifts including nights and weekends
- Salary range of ₦100,000 to ₦150,000 per month
- Requires BA/BSc/HND and 0–3 years of experience
- Focus on guest complaint resolution, front desk operations, and cross-department coordination
- Experience with Opera or Cloudbeds is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦100,000 - ₦150,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, part_time, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Guest Service Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tezera and the role in Abuja.
- Add concrete examples related to hospitality, part_time, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Guest Service Assistant role in hospitality, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tezera before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Guest Service Assistant Job Type Full Time , Onsite Qualification BA/BSc/HND Experience: 0 - 3 years Location Abuja Job Field Food, Beverage and Hospitality Salary Range ₦100,000 - ₦150,000/month YellowDoor Hotels is a boutique property in Abuja built for executives and discerning leisure travelers. This role sits at the heart of every guest's stay - coordinating front desk, reservations, housekeeping, and guest relations to deliver an experience: that earns loyalty. If you thrive on fast-paced service environments and hold yourself to measurable standards, this role is for you. YOUR MISSION Coordinate front desk, reservations, housekeeping, and guest relations daily Monitor and act on guest feedback to close service gaps quickly Handle escalated complaints and drive resolution within 30 minutes Manage room allocation and ensure smooth check-in and check-out flow Inspect guest rooms and public areas to verify cleanliness and presentation standards Train and appraise guest services staff to maintain consistent service quality WHAT YOU BRING Must-have Guest complaint resolution Front desk operations Cross-department coordination Service standards enforcement Rotating shift adaptability Nice-to-have First Aid certification Professional hospitality certification (e.g. AHLEI) Opera or Cloudbeds proficiency TOOLS Hotel management software (Opera, Cloudbeds preferred) PURPOSE To own the end-to-end guest experience: across all service touchpoints, ensuring every guest at YellowDoor Hotels leaves satisfied and returns. Work Schedule: On-site, rotating shifts including nights and weekends. Check how your CV aligns with this job Method of Application Interested and qualified? Go to www.tezera.ai to apply Build your CV for free. Download in different templates.