Training Manager
AI summary
A leading Africa-focused retail organization is hiring a Training Manager in Lagos to drive learning and capability development across retail and corporate operations. The role involves designing training strategies, leadership development, product knowledge programs, and innovative learning solutions. This is a fully onsite position within the retail and fashion industry.
- Training Manager role in a leading Africa-focused retail organization
- Fully onsite position based in Lagos
- Focus on learning strategy, leadership development, and customer experience
- Opportunity to design innovative learning programs across retail operations
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Training Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Estrada International Staffing Solution and the role in Lagos.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Training Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Estrada International Staffing Solution before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Training Manager in a Leading Africa-focused Retail Organization - Estrada International Staffing Solution ⏲ Aug 13, 2026, 8:06 AM ⋕ View all E-Commerce jobs Estrada International Staffing Solution - Our client is a leading Africa-focused retail organization delivering premium shopping experiences through internationally recognized lifestyle and fashion brands. The company is committed to building high-performing teams, delivering exceptional customer experiences, and driving operational excellence through continuous learning, innovation, and people development across its retail network. They are recruiting to fill the position below: Job Title: Training Manager Location: Lagos Employment Type: Fully Onsite Industry: Retail | Fashion & Lifestyle Role Overview Our client is seeking an experienced Training Lead to drive learning and capability development across its retail and corporate operations. This role will also oversee the development of innovative learning programs while ensuring alignment with global retail best practices. The successful candidate will be responsible for designing and implementing training strategies that strengthen product knowledge, leadership capability, customer service excellence, operational standards, and employee engagement. Key Responsibilities: Learning & Development Strategy: Partner with business leaders to identify capability gaps and implement targeted development initiatives. Develop and implement a comprehensive learning and development strategy aligned with business objectives. Foster a culture of continuous learning and professional development throughout the organization. Establish competency frameworks and structured learning pathways for employees across different functions. Training Design & Delivery: Design and facilitate onboarding, technical, leadership, sales, and behavioural training programs. Develop certification programs that enhance employee competence and career progression. Ensure training content reflects business priorities, operational standards, and customer expectations. Deliver engaging learning experiences through classroom, virtual, and blended learning methods. Product Knowledge & Brand Excellence: Lead product education: initiatives to improve employee knowledge and confidence. Support initiatives that strengthen customer engagement through product expertise. Equip teams with the skills to communicate product features, benefits, and brand value effectively. Promote brand culture and ensure employees consistently represent the organization's values. Customer Experience: & Retail Excellence: Support initiatives aimed at improving sales performance, customer satisfaction, and operational standards. Develop customer service training programs that enhance the overall shopping experience. Drive consistency in customer experience: across all retail locations. Train teams on effective selling techniques, customer engagement, and service excellence. Leadership & Talent Development: Coach managers on performance management, employee engagement, and leadership effectiveness. Design leadership development programs for supervisors, store managers, and business leaders. Promote a culture of accountability, collaboration, and continuous improvement. Support succession planning and talent development initiatives. Learning Content & Innovation: Lead the development of training manuals, digital learning materials, facilitator guides, videos, and e-learning content. Continuously review and improve learning materials to ensure relevance and effectiveness. Introduce innovative learning methodologies, including micro-learning, blended learning, and interactive learning solutions. Team Leadership & Stakeholder Management: Collaborate with HR, Retail Operations, Merchandising, Marketing, Supply Chain, and other business units to support organizational capability development. Lead, mentor, and develop the training team to deliver high-quality learning experiences. Partner with regional and global learning teams to localize and implement international training initiatives. Manage training schedules, budgets, certifications, and learning records. Performance Measurement & Reporting: Monitor training return on investment (ROI) and recommend strategies to improve business impact.= Measure the effectiveness of training programs using assessments, operational KPIs, customer feedback, and sales performance. Prepare regular reports highlighting learning outcomes, capability gaps, and recommendations for continuous improvement. Requirements: MBA, PGDM, or a relevant postgraduate qualification is an added advantage. Bachelor's Degree in Human Resources, Business Administration, Education, Psychology, or a related discipline. Experience: collaborating with regional or global learning teams is an added advantage. At least 3 years' experience: leading a training or learning function. Minimum of 8 years' experience: in Learning & Development, Retail Training, or Organizational Development. Experience: within retail, lifestyle, sportswear, FMCG, or consumer goods industries is highly preferred. Key Competencies: Coaching & Mentoring Analytical & Performance Measurement. Presentation & Facilitation Skills Digital Learning & Content Development Learning & Development Strategy Training Design & Facilitation Retail Capability Development Project & Change Management Stakeholder Management Leadership Development Salary N15,000,000 annually (gross). How to Apply Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email. Application Deadline: 27th August, 2026. View all Jobs in Nigeria Lagos State Training Manager job vacancies in Nigeria