Customer Support Officer
AI summary
HrmOffice Limited is hiring a Customer Support Officer in Lagos to handle supplier enquiries via phone and email, manage supplier registration and documentation, process renewals and product code requests, and prepare reports. The role requires an HND, at least two years of oil and gas experience, strong communication skills, and proficiency in Microsoft Office.
- Role based in Lagos with contract working hours of 8 to 5
- Salary range of NGN 150,000 to 250,000
- Requires HND and minimum 2 years oil and gas experience
- Focus on supplier support, registration, and documentation review
- Applicants must be located in Nigeria
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, Customer Service & SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HrmOffice Limited and the role in Not specified.
- Add concrete examples related to call_center, no_experience, Customer Service & Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Officer role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HrmOffice Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Support Officer HrmOffice Limited Customer Service & Support Today Easy apply New Lagos Contract Mining, Energy & Metals NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a professional and customer-focused Customer Support Officer to provide supplier support through phone calls, email, and other communication channels, while assisting with supplier registration, documentation review, renewals, product code requests, and related enquiries. Min Qualification: HND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Contract - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements: Responsibilities: Handle supplier enquiries through phone, email, and other support channels. Register prospective suppliers and assist them through the registration process. Review supplier questionnaires and submitted documents for completeness and accuracy. Process supplier renewal and Product Code Addition (PCA) requests. Guide suppliers on registration and documentation requirements. Review supplier information to support grading, ranking, and categorization. Log, follow up, and resolve supplier enquiries or escalate issues where necessary. Maintain accurate records of supplier interactions, requests, and submissions. Prepare regular reports on supplier activities and published suppliers. Liaise with relevant teams and stakeholders to resolve supplier-related issues. Requirements: HND in Business Administration, Management, Engineering, Social Sciences, or a related discipline. Minimum of 2 years’ relevant experience: within the oil & gas sector. Good customer service skills and relevant customer service training/certification. Experience: in a contact centre, call centre, customer support, or help desk environment is an advantage. Excellent verbal and written communication skills. Strong attention to detail and ability to review documents accurately. Good organizational and problem-solving skills. Proficiency in Microsoft Office, particularly Excel and Word. Experience: in supplier management, registration, procurement, or compliance is an advantage. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job