Guest Service Agent
AI summary
Bolton White Hotels & Apartments in Abuja is hiring a Guest Service Agent to manage front desk operations including check-in, check-out, guest inquiries, reservations, and payments. The role requires a diploma or degree in Hospitality or a related field, strong communication skills, and willingness to work flexible shifts. Interested candidates should send their CV and photograph to jobs@boltonwhitegroup.com.
- Front desk role covering check-in, check-out, reservations, and guest relations
- Located in Abuja, near Nnamdi Azikiwe International Airport
- Requires diploma or degree in Hospitality, Tourism, or related field
- Flexible shifts including evenings, weekends, and holidays
- Apply by emailing CV and photograph to jobs@boltonwhitegroup.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Guest Service Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Bolton White Hotels & Apartments and the role in Abuja.
- Add concrete examples related to hospitality, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Guest Service Agent role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Bolton White Hotels & Apartments before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
In the heartland of Nigeria, approximately 30 minutes’ drive from the Nnamdi Azikiwe International airport,about 5 minutes drive from the international Conference Center/ National Assembly complex and the federal Secretariat. With 176 comfortable and stylish luxury bedrooms, en-suite self-catering rooms, great cooling system in all rooms, writing desk... Read more about this company Guest Service Agent Job Type Full Time Qualification BA/BSc/HND , OND Experience: Location Abuja Job Field Food, Beverage and Hospitality Key Responsibilities: Greet and welcome guests warmly upon arrival. Handle check-in, check-out, and room assignments efficiently. Respond promptly to guest inquiries, requests, and complaints. Provide accurate information about hotel services, facilities, and local attractions. Coordinate with housekeeping and other departments to meet guest needs. Process reservations, payments, and maintain accurate guest records. Ensure compliance with hotel policies, health, and safety standards. Uphold the hotel’s brand image through professional appearance and behaviour. Requirements: Diploma or Degree in Hospitality, Tourism, or related field (preferred). Previous experience: in a customer service or hotel front desk role is an advantage. Excellent communication and interpersonal skills. Strong problem-solving ability and attention to detail. Proficiency in hotel management systems (PMS) and MS Office. Willingness to work flexible shifts, including evenings, weekends, and holidays. Key Competencies: Customer service excellence. Teamwork and collaboration. Professional grooming and presentation. Adaptability and resilience in a fast-paced environment. Multitasking and organisational skills. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their CV and Photograph to: jobs@boltonwhitegroup.com using the job Title as the subject of the email. Build your CV for free. Download in different templates.