Front Desk Officer
AI summary
Synergy Aesthetic Ltd is hiring a Front Desk Officer for its healthcare facility in Lagos. The role covers patient reception, registration, billing, insurance verification, appointment scheduling, and front-desk administration. This is a full-time, entry-level position requiring a degree and at least one year of experience.
- Full-time role based in Lagos, Nigeria
- Entry-level position requiring a degree and 1 year experience
- Salary range NGN 150,000 – 250,000
- Healthcare front-desk and patient administration focus
- Requires English proficiency and basic medical/HMO knowledge
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Synergy Aesthetic Ltd and the role in Not specified.
- Add concrete examples related to call_center, no_experience, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Officer role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Synergy Aesthetic Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Front Desk Officer Synergy Aesthetic Ltd Customer Service & Support Yesterday Easy apply New Lagos Full Time Healthcare NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary A Front Desk Officer in the healthcare sector is basically the first point of contact for patients and visitors. They keep the clinic/hospital running smoothly on the admin side so doctors and nurses can focus on care. Min Qualification: Degree Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Triage basics: Recognize emergencies and alert medical staff immediately Ensure waiting areas are neat and organized Enforce hospital policies: visiting hours, infection control protocols Handle correspondence, courier deliveries, and sometimes basic IT support Patient Reception & Communication: Greet patients warmly and help them feel comfortable Answer phone calls, emails, and in-person inquiries Direct patients/visitors to the right department, ward, or doctor Handle complaints and escalate urgent issues to the right staff Registration & Records: Patient registration: Collect bio data, next of kin, insurance details Verify patient identity and update medical records Schedule, confirm, and reschedule appointments Manage walk-ins and triage based on urgency Billing & Insurance: Explain consultation fees, lab fees, admission charges Process payments: cash, POS, transfer, HMO/insurance verification Generate receipts and invoices Help patients with insurance claims and pre-authorization forms Coordination: Liaise between patients, doctors, nurses, lab, pharmacy, and billing Book follow-up appointments and send reminders Manage doctors’ schedules and room assignments Handle referrals to other departments or hospitals Documentation & Admin: Maintain daily patient logs and attendance registers File and retrieve medical records, keeping patient confidentiality per HIPAA/NDPR rules Prepare reports: daily patient count, revenue, no-shows Stock front desk materials: forms, brochures, stationery Key Skills: Customer service + empathy - patients are often anxious Organization and multitasking Basic medical terminology and billing/HMO knowledge Computer skills for HMIS/EHR systems Discretion and confidentiality Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job