Customer Relations Officer
AI summary
Mainland Group Limited, a shipping and logistics organization, is hiring a Customer Relations Officer in Iddo, Lagos on a full-time basis. The role focuses on managing customer relationships, handling inquiries and complaints, and supporting service improvement and business growth. Salary is N250,000–N350,000 monthly, with applications due by 11th August 2026.
- Full-time role in shipping and logistics customer relations
- Based in Iddo, Lagos
- Salary of N250,000–N350,000 monthly
- Requires 3–5 years of relevant CRM experience
- Application deadline is 11th August 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N250,000 - N350,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mainland Group Limited and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relations Officer role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mainland Group Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Relations Officer at Mainland Group Limited ⏲ Aug 10, 2026, 11:10 AM ⋕ View all Maritime & Shipping jobs Mainland Group Limited is a responsive shipping and logistics organization, offering comprehensive ports and terminal services to valued customers. We are recruiting to fill the position below: Job Title: Customer Relations Officer Location: Iddo, Lagos Employment Type: Full-time Job Summary The Customer Relations Officer will be responsible for managing and strengthening customer relationships, ensuring excellent service delivery, addressing customer needs and concerns, and supporting customer retention and business growth. Key Responsibilities: Build and maintain strong relationships with existing and prospective customers, serving as the primary point of contact for inquiries, requests, and complaints. Monitor customer feedback, maintain accurate customer records, prepare reports, and identify opportunities for service improvement and business growth. Coordinate with internal teams to ensure timely resolution of customer issues, seamless service delivery, and high customer satisfaction. Requirements: Excellent communication, interpersonal, customer service, and problem-solving skills. 3–5 years of relevant experience: in customer relationship management, preferably within the shipping, logistics, freight forwarding, or related industry. Bachelor's Degree / HND in Business Administration, Marketing, Mass Communication, Logistics, or a related field. Strong relationship management skills and ability to work effectively in a fast-paced environment. Salary N250,000 - N350,000 monthly. How to Apply Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the email. Application Deadline: 11th August, 2026. View all Jobs in Nigeria Lagos State Customer Relations Officer job vacancies in Nigeria