Retail Sales Coordinator
AI summary
eStream Networks Limited is hiring a results-driven Retail Sales Coordinator to lead field and tele-sales activities for Radio and Fiber Internet services across serviceable locations in Nigeria. The role focuses on new customer acquisition, lead generation, team supervision, and revenue growth. Candidates need 5–7 years of sales experience, including 3–5 years in a supervisory role, with ISP/Telecom experience strongly preferred.
- Supervise and drive a field sales team across estates, communities, and business districts
- Target 20 qualified leads per salesperson daily with a 5% conversion rate
- Prepare sales reports, dashboards, and market intelligence for management
- Coordinate with Technical, NOC, Finance, and Marketing for smooth onboarding
- BSc/HND in Business Administration, Marketing, or related field required
- 5–7 years’ sales experience including 3–5 years in a supervisory role
- ISP/Telecom retail sales experience strongly preferred
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Retail Sales Coordinator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to eStream Networks Limited and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Retail Sales Coordinator role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research eStream Networks Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
eStream Networks Limited is seeking a results-driven Sales Coordinator to support the Retail Business Unit in driving new customer acquisition, revenue growth and market penetration across eStream’s serviceable locations. The role will coordinate field and tele-sales activities, ensure strong lead generation and follow-up, and support the conversion of prospects into paying and successfully installed customers for Radio and Fiber Internet services. KEY RESPONSIBILITIES: Drive aggressive acquisition of new retail customers across serviceable locations. Identify and develop new sales opportunities for Radio and Fiber Internet services. Coordinate daily field sales activities across estates, communities, business districts and other high-potential locations. Plan and execute guerrilla marketing, door-to-door campaigns, estate activations, community outreach, street marketing and corporate prospecting. Generate and maintain a healthy pipeline of qualified prospects and ensure proper follow-up from lead generation through engagement, quotation, payment, installation, and activation. Ensure no qualified lead is abandoned without appropriate follow-up. Monitor sales representatives’ daily productivity, attendance, lead quality, conversion, and closure. Drive a minimum daily target of 20 qualified and verifiable leads per salesperson and a minimum lead-to-sale conversion rate of 5%. Participate in closing high-value or difficult prospects and provide customers with the information required to make informed purchase decisions. Prepare daily, weekly and monthly sales performance reports and dashboards. Analyse subscriber growth, conversion rates, ARPU, churn, and campaign ROI and provide recommendations to management. Support sales training and continuous capability development in closing techniques, objection handling, ISP product knowledge, CRM usage, and customer engagement. Build strong relationships with customers and high-value subscribers and support customer-retention initiatives. Gather market intelligence on customer needs, competitor activities, pricing, promotions and service offerings. Work closely with Technical/Network Operations, NOC, Customer Service, Retention, Finance/Billing, Marketing and General Services to ensure smooth onboarding, service delivery and after-sales support. Coordinate with Finance on revenue tracking, collections, and reconciliation, and represent Retail Sales in relevant interdepartmental meetings. Provide management with field intelligence, market opportunities, challenges, and recommendations for new sales initiatives. KEY PERFORMANCE INDICATORS (KPIs) 20 qualified leads per salesperson per day. Minimum 5% lead-to-sale conversion. Achievement of assigned monthly new-customer acquisition targets for Radio and Fiber. Achievement of assigned monthly revenue targets. 100% compliance with daily sales reporting. 100% follow-up on qualified leads. 100% achievement of assigned team targets. 100% lead-data accuracy. Regular/monthly sales-team training and performance improvement. REQUIREMENTS: & QUALIFICATIONS BSc/HND in Business Administration, Marketing, Social Sciences or a related field. Minimum 5–7 years’ sales experience, including 3–5 years in a supervisory/managerial capacity. Proven experience: in retail sales; prior ISP/Telecom sales experience: is strongly preferred. Experience: managing a sales team of 10 or more personnel. Professional sales certification, such as Certified Sales Professional (CSP), is an added advantage. Strong knowledge of retail sales strategy, customer acquisition and market penetration. Proficiency in CRM systems, sales forecasting, data analysis and performance reporting. Strong negotiation, communication and presentation skills. Results-driven mindset, high accountability and strong customer focus. Ability to work under pressure, make sound decisions, and coordinate field-based sales activities. WHAT WE ARE LOOKING FOR We are looking for a proactive, target-driven and customer-focused sales professional who can coordinate people, convert opportunities into revenue and use market intelligence to grow eStream’s retail customer base. Candidates with strong prior retail sales experience: and a demonstrable record of achieving sales targets will be given strong consideration. Check how your CV aligns with this job Method of Application Interested and qualified? Go to eStream Networks on forms.gle to apply Build your CV for free. Download in different templates.