Customer Representative - Front Desk
AI summary
Fortics Lifecare Limited is hiring a Customer Representative - Front Desk for its facility in Ikorodu, Lagos. The role involves welcoming patients and visitors, managing appointments and enquiries, supporting billing and administrative tasks, and ensuring a smooth patient experience. Salary is N70,000 – ₦100,000 monthly, and applicants must reside within Mile 12, Agric, Ikorodu, and surrounding areas of Lagos State.
- Front-desk role focused on patient reception and customer service
- Full-time position in Ikorodu, Lagos
- Salary of N70,000 – ₦100,000 monthly
- Requires 0–2 years experience and SSCE, OND, or Nursing Assistant qualification
- Applicants must reside within Mile 12, Agric, Ikorodu, and surrounding areas
- Apply by sending CV to staff-success@fortics.org with job title as subject
- Application deadline is 20th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N70,000 – ₦100,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkoroduThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Representative - Front Desk evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fortics Lifecare Limited and the role in Ikorodu.
- Add concrete examples related to call_center, entregador, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Representative - Front Desk role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikorodu under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fortics Lifecare Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Customer Representative - Front Desk at Fortics Lifecare Limited ⏲ Sep 7, 2026, 9:12 AM ⋕ View all Medical & Healthcare jobs Fortics Lifecare Limited is a management company dedicated to enhancing healthcare delivery across Nigeria. With a focus on managing and expanding primary and secondary care assets, the company supports a network of cottage hospitals. Fortics Lifecare combines a robust clinical governance framework and cloud-based data systems to ensure the delivery of cost-effective and quality care. Driven by a mission to inspire hope and promote health, the organisation integrates clinical practice, education, and research to address healthcare needs effectively. Fortics Lifecare is to be a leading healthcare holding company in Africa, developing existing healthcare assets into world-class health facilities across the continent integrating quality service delivery to clients and financial prosperity for our sake, to inspire and promote hope, health and total wellbeing by providing the best care for every patient through integrated clinical practice, continuos education: and research, delivering this service at cost-effective prices. We are recruiting to fill the position below: Job Title: Customer Representative - Front Desk Location: Ikorodu, Lagos Employment Type: Full-time Job Summary The Customer Representative will serve as the first point of contact for patients and visitors, providing excellent customer service and ensuring a smooth and welcoming patient experience. Key Responsibilities: Welcome and attend to patients and visitors professionally. Promote excellent patient experience: and customer satisfaction. Register patients and maintain accurate patient information. Manage enquiries, appointments, calls, and front-desk activities. Direct patients to the appropriate departments. Support billing and administrative processes where required. Ensure the reception area remains organised and professional. Follow up on patient requests and complaints. Maintain accurate front-desk records. Requirements: Basic computer literacy. Customer-service oriented and presentable. Excellent communication and interpersonal skills. Ability to work under pressure and maintain professionalism. 0–2 years relevant experience. SSCE, OND, or Nursing Assistant qualification. Important location requirement: Applicants for all positions MUST reside within Mile 12, Agric, Ikorodu, and surrounding areas of Lagos State, with reasonable access to the hospital. Strictly for applicants residing in Lagos State. Applicants who live far outside the stated areas may not be considered due to the operational requirements: of the facility. Salary N70,000 – ₦100,000 Monthly How To Apply Interested and qualified candidates should send their CV to: staff-success@fortics.org using the job title as the subject of the mail. Note Candidates are encouraged to apply early as multiple candidates will be shortlisted for each position to enable a competitive selection process. Only candidates who meet the qualification, experience, and location requirements: will be considered. Be part of a growing healthcare organisation committed to delivering accessible, dependable, and patient-centred healthcare through disciplined systems, empowered people, and trusted institutions. Interview: Shortlisted candidates will be invited for interviews scheduled for the second week of September 2026. Applicants residing within Mile 12, Agric, Ikorodu, and surrounding areas are strongly encouraged to apply. Application Deadline: 20th September, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Ikorodu