Customer Service / Front Desk Officer
AI summary
Prisms Healthcare Limited is hiring a Customer Service / Front Desk Officer in Lagos. The role involves welcoming patients, scheduling appointments, answering calls, registering patients, and processing payments. Interested candidates should email their CV to mailhr@prismshealthcare.com.
- Full-time front desk role in a Lagos diagnostic healthcare centre
- Requires OND and 1–2 years of experience
- Patient reception, registration, scheduling, and payment handling duties
- Apply by emailing CV to mailhr@prismshealthcare.com with the position as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, customer service, front deskThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service / Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Prisms Healthcare Limited and the role in Not specified.
- Add concrete examples related to call_center, customer service, front desk, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service / Front Desk Officer role in call_center, customer service?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Prisms Healthcare Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Prisms healthcare limited is a radiology and a pathology centre which have been in operations since October 16,2000 (22years) and have become a major player in the diagnostic sub-market of the healthcare industry in Nigeria. Our sole aim is to ensure continues improvement of our patients health quotient. An excellent team of brilliant professionals run th... Read more about this company Customer Service / Front Desk Officer Job Type Full Time Qualification OND Experience: 1 - 2 years Location Lagos Job Field Customer Care, Success and Service Welcome patients as they contact the center personally or by telephone, and explain the services available e.g., payment categories and billing procedures. Schedule appointments for direct walk-in patients and emergencies as per established policies and procedures. Answer all incoming calls and route them to the appropriate staff. Populate the patient attendance weekly and monthly, distribute the same to the appropriate office. Register all patients per registration protocols and collect all documentation. Collect payment prior to the patient being seen by the Consultant per established policies and procedures. Inform patients of their outstanding balance, collect the balance, and issue a cash receipt when the balance is collected. Work closely with the Consultant Radiologist, Medical and X-Ray staff to ensure smooth patient flow and cut down waiting time. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: mailhr@prismshealthcare.com using the position as subject of email. Build your CV for free. Download in different templates.