Customer Service Representative
AI summary
CWW Tech Africa is hiring a Customer Service Representative for its Gbagada, Lagos office on a full-time basis. The role involves handling customer inquiries across phone, email, WhatsApp, and social media, maintaining CRM records, generating sales leads, and meeting service targets. Salary is N100,000 per month, with applications due by 20th September 2026.
- Full-time role based in Gbagada, Lagos
- Salary of N100,000 per month
- Must reside within Gbagada and its environs
- At least 1 year of relevant experience required
- Application deadline is 20th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N100,000 / Month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CWW Tech Africa and the role in Not specified.
- Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CWW Tech Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Service Representative at CWW Tech Africa ⏲ Aug 28, 2026, 4:06 AM ⋕ View all Teaching & Education: jobs CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and technology skills for career and economic opportunities. Our courses, products, and services are designed to equip Africans with relevant skills, knowledge, and opportunities to thrive in the global digital economy. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Gbagada, Lagos Employment Type: Full-time Key Responsibilities: Maintain accurate records of customer interactions, inquiries, complaints, and resolutions in the CRM/helpdesk system. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Generate sales leads Build sustainable relationships and trust with customer accounts through open and interactive communication Respond promptly and professionally to inquiries received via WhatsApp, phone, email, social media, and other communication channels. Provide accurate, valid and complete information by using the right methods/tools Identify and assess customers’ needs to achieve satisfaction Follow communication procedures, guidelines and policies Document knowledge in the form of solution articles. Meet personal/customer service team sales targets and quotas. Follow up on unresolved inquiries to ensure issues are properly addressed. Requirements: Strong interpersonal and problem-solving skills. Must be 28years old or younger Must be available to resume immediately. Excellent verbal and written communication skills. Familiarity with social media platforms Patient, empathetic, and customer-focused approach. Ability to manage multiple inquiries and prioritize tasks effectively. Must reside within Gbagada and its environs. Must have at least 1 year experience: in chosen role Must have completed NYSC BSc / HND in a relevant field related to your preferred role Salary N100,000 / Month. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 20th September, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Gbagada Customer Service Representative job vacancies in Nigeria