Customer Service Representative
AI summary
iLotBet is hiring a proactive Customer Service Representative for a full-time onsite role in Lagos. The position involves handling customer inquiries via chat and calls, resolving complaints, conducting telemarketing follow-ups, and maintaining high satisfaction across digital channels. Candidates need an HND, strong communication skills, and must reside in Lagos.
- Full-time onsite role based in Lagos
- Salary range NGN 70,000 – 150,000
- Entry-level position requiring 1 year experience
- HND minimum qualification in any relevant field
- Rotating schedule with multi-channel customer support duties
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, no_experience, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to iLotBet and the role in Lagos.
- Add concrete examples related to call_center, no_experience, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research iLotBet before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative iLotBet Customer Service & Support 5 days ago Easy apply New Lagos Full Time Entertainment, Events & Sport NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary iLOTBET is seeking a proactive and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer support while ensuring a seamless experience: for our users across multiple communication channels. This is a full time-onsite role. Min Qualification: HND Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - Rotating Schedule Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Handle customer inquiries via chat, calls, in a timely and professional manner Provide accurate information on products, services, and promotions Manage customer complaints and ensure effective resolution within defined timelines Conduct telemarketing and follow-up calls to engage and retain customers Assist users with account-related issues, including registration, login, and transactions Escalate complex issues through the appropriate channel Maintain a high level of customer satisfaction at all times Record and document customer interactions accurately in CRM systems Requirements: Minimum of HND in any relevant field Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Basic computer literacy and familiarity with digital communication tools Customer-oriented mindset with problem-solving ability Prior customer service experience: is an advantage Must reside in Lagos Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job