Nigeria & Ghana Head of Services
AI summary
Citi is hiring a Nigeria & Ghana Head of Services to lead Services strategy, execution, and market growth across both countries. The role focuses on client and regulatory relationships, revenue and profitability, risk and controls, talent development, and innovation. The position reports to the Sub-Saharan Africa Head of Services and sits on the SSA Services Executive Committee.
- Senior leadership role covering Nigeria and Ghana Services business
- Reports to Sub-Saharan Africa Head of Services and joins SSA Executive Committee
- Owns market growth, client relationships, revenue, and regulatory engagement
- Requires minimum 15 years postgraduation experience, at least 12 in banking
- Requires at least 2 years at VP/Deputy General Manager level
- Focus on Payments, Liquidity Management, Trade, Investor and Issuer Services
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required15+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in finance, senior leadership, country/regional headThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Nigeria & Ghana Head of Services evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Citi and the role in Not specified.
- Add concrete examples related to finance, senior leadership, country/regional head, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Nigeria & Ghana Head of Services role in finance, senior leadership?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Citi before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
As the Nigeria & Ghana Head of Services, this role is responsible for leading Services strategy, execution, and market share growth within Nigeria and Ghana, collaborating closely with local Banking and Markets Business Heads and CCOs. The role focus will be cultivating robust relationships with clients, partners, regulators, and key stakeholders, ensuring the full power of our Services offering reaches covered geography. The Services Head will also champion innovation for enhanced client experience: and operational efficiency, uphold rigorous risk and control standards, and build, mentor, and lead high-performing team. The role directly reports to the Sub-Saharan Africa Head of Services and is a member of the SSA Services Executive Committee Key Responsibilities: Market Growth- Work across product peers to drive business growth and expand market share in Nigeria & Ghana, executing global strategy Client Focus- Foster and maintain strong relationships with key clients, partners and stakeholders in Nigeria & Ghana. Relay and influence meeting the needs of the Client with global product peers Financial Performance- Drive client revenue growth, manage profitability, manage KPIs and track performance of the Nigeria & Ghana business. Hold partners and functions accountable for enabling Services performance. Governance, Risk & Control- Manage risk and control standards and foster a culture of compliance across the organization. Ensure the business operates within the appropriate legal entity governance framework for Nigeria & Ghana Services business. Ensure local oversight of associated risk management, regulatory and control considerations . Work closely with second and third line partners (Legal, Compliance, Market and Credit Risk, Audit, Finance) to ensure strong engagement with Services, and partner with them to ensure appropriate governance and control infrastructure Talent Development- Lead, mentor and develop a high-performing team, fostering a collaborative and results-oriented work environment. Promote an inclusive and ethical culture, and oversee team development plans Innovation- Champion a culture of innovation, driving digitization and the adoption of cutting-edge technologies to enhance client experience: and operational efficiency Business Strategy- Formulate and execute a strategy for Nigeria and Ghana in light of evolving market needs, including branch strategy, people strategy, product roadmap, future technology and platform needs for the countries Industry and Market Knowledge- Stay abreast of industry trends, regulatory changes and the competitive landscape to identify opportunities, influence global products to adapt and mitigate potential risks Market and Regulatory Advocacy- Formulate the strategy around and lead external engagement with appropriate regulatory bodies. Drive Citi’s agenda and desired outcomes Development Value Comprehensive Business Management Experience: with oversight of a large breadth of businesses and managing across a matrixed organization Deep insights into all aspects of Services businesses Knowledge and Experience: Extensive experience: in financial services, with a proven track record of success in leading and growing a large businessDeep understanding of Services’ core product areas: Payments, Liquidity Management, Trade and Working Capital, Investor Services, and Issuer Services Exposure and track record in both CCPS (Corporate Commercial and Public Sector) and FI (Financial Institutions) segments Strong track record in developing and nurturing client and vendor relationships Knowledge of Nigeria and Ghana regulatory landscape Qualifications: Min. 1st Degree or equivalent in any discipline plus a relevant higher degree or professional qualification Candidates must also have a minimum of 15 years postgraduation experience, out of which at least 12 must have been in the banking industry and at least 2 as VP/Deputy General Manager Evidence of experience: in at least three (3) major areas of banking operations Check how your CV aligns with this job Method of Application Interested and qualified? Go to Citi on jobs.citi.com to apply Build your CV for free. Download in different templates.