Head, People & Culture
AI summary
Unified Payment Services Limited is hiring a Head, People & Culture to lead the people agenda in Lagos. The role covers talent acquisition, employee engagement, performance management, compensation governance, and organizational development within Nigeria's leading payments group.
- Senior HR leadership role driving people strategy across the group
- Covers talent acquisition, engagement, performance, and compensation
- Full-time position based in Lagos, Nigeria
- Opportunity to shape culture in a major payments and fintech group
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in entregador, technology, Human ResourcesThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head, People & Culture evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Unified Payment Services Limited and the role in Not specified.
- Add concrete examples related to entregador, technology, Human Resources, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head, People & Culture role in entregador, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Unified Payment Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Head, People & Culture at Unified Payment Services Limited ⏲ Aug 27, 2026, 11:01 AM ⋕ View all Human Resources & Recruitment jobs Unified Payment Services Limitedis a group of companies with services including Banking, Payment Scheme, Financial Technology, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. Unified Payments is a principal member or licensed acquirer of American Express, Mastercard, Visa and UnionPay; and has been instrumental in building the infrastructure that supports Nigeria’s modern payments ecosystem. We are recruiting to fill the position below: Job Title: Head, People & Culture Location: Lagos Employment Type: Full-time Job Objectives The Head, People & Culture is responsible for driving the organization's people agenda by developing and implementing strategies that attract, engage, retain, and optimize talent while fostering a high-performance culture aligned with business objectives. The role provides leadership in workforce planning, employee engagement, performance management, talent management, employee relations, compensation governance, organizational development, and HR analytics to enhance organizational effectiveness and employee experience. Duties & Responsibilities: Talent Acquisition & Workforce Planning: Develop and implement talent acquisition and workforce planning strategies that ensure the organization attracts, selects, and retains high-performing talent to meet current and future business needs. Key Deliverables: Build talent pipelines for critical and hard-to-fill positions. Maintain optimal staffing levels across the organization. Reduce time-to-fill and recruitment costs. Improve quality of hire. Employee Engagement & Culture Enhancement; Drive initiatives that strengthen employee engagement, organizational culture, employee experience, and employer brand. Key Deliverables: Foster a positive, inclusive, and high-performance culture. Implement employee recognition and wellness initiatives. Improve employee engagement and satisfaction scores. Promote organizational values and desired behaviors Employee Retention & Talent Management: Develop and execute talent management and retention strategies that enhance workforce stability and ensure the availability of talent for critical roles. Key Deliverables: Reduce voluntary employee turnover. Support career mobility and talent development initiatives. Lead succession planning for key and critical positions. Increase retention of high-performing employees. Performance Management & Organizational Effectiveness: Drive a robust performance management framework that promotes accountability, productivity, and continuous improvement. Key Deliverables: Align employee objectives with corporate goals. Drive a culture of performance excellence and accountability. Ensure timely completion of performance reviews. Improve individual and team performance outcomes. Compensation, Benefits: & Reward Management: Ensure compensation and benefits: programs are competitive, equitable, and aligned with organizational objectives. Key Deliverables: Oversee annual salary review and incentive processes. Maintain market competitiveness of remuneration structures. Improve employee satisfaction with rewards and benefits. Ensure pay equity and reward governance. Employee Relations & Workplace Climate: Promote positive employee relations practices and foster a harmonious working environment that supports productivity and employee well-being. Key Deliverables: Effectively manage grievance and disciplinary processes. Maintain a positive employee relations climate. Resolve workplace conflicts in a timely manner. Strengthen employer-employee relationships. Organizational Development & Change Management: Lead organizational development initiatives that improve efficiency, effectiveness, workforce alignment, and readiness for change. Key Deliverables: Review and enhance organizational structures, policies, and processes. Drive change management programs. Improve organizational effectiveness and agility. Support organizational restructuring and workforce optimization initiatives. HR Analytics & Workforce Productivity: Leverage people analytics and workforce insights to support strategic decision-making and improve organizational performance. Key Deliverables: Develop and maintain HR dashboards and scorecards. Generate actionable insights for business leaders. Monitor workforce productivity and people metrics. Drive data-informed decision-making across the organization. HR Operations, Governance & Compliance: Ensure operational excellence in all HR processes while maintaining compliance with labour laws, regulations, and company policies. Key Deliverables: Manage risk and ensure effective HR controls. Maintain HR policy and governance frameworks. Strengthen HR processes and service delivery standards. Ensure compliance with statutory and regulatory requirements. Strategic HR Business Partnership: Partner with business leaders to deliver people solutions that support organizational growth, business transformation, and operational excellence. Key Deliverables: Provide strategic HR advisory services to management. Support leadership in workforce and talent decisions. Translate business strategy into people initiatives. Drive alignment between people strategy and business goals. Key Performance Indicators (KPIs) Workforce Productivity Index Voluntary Employee Turnover Rate Quality of Hire Index HR Compliance & Audit Score Time-to-Fill Critical Positions Succession Coverage for Critical Roles Employee Engagement Score High-Performer Retention Rate Performance Review Completion & Goal Achievement Rate Compensation Competitiveness Ratio Job Requirements: Education: Bachelor's Degree in Human Resources, Industrial Relations, Psychology, Business Administration, or a related discipline. Master's Degree in Human Resources, Business Administration, or a related field is an added advantage. Professional Qualifications: CIPM, SHRM-SCP, SHRM-CP, HRCI, CIPD, or equivalent professional certification. Experience: Strong experience: in using people analytics and workforce data to drive business decisions. Proven experience: in talent management, employee engagement, organizational development, performance management, employee relations, compensation management, and HR strategy execution. Minimum of 10 years' progressive HR experience, with at least 5 years in a senior HR leadership role. Core Competencies: Talent Management & Succession Planning Communication & Influencing Skills Performance Management Strategic HR Management Business Acumen Compensation & Benefits: Management Leadership & Stakeholder Management Organizational Development Change Management Emotional Intelligence. HR Analytics & Reporting Employee Relations & Conflict Resolution Employee Engagement & Culture Building Talent Acquisition & Workforce Planning Problem Solving & Decision Making How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State