Registered Nurse - Telehealth, Patient Support & Client Conversion
AI summary
Dokitami is hiring Registered Nurses for a telehealth role focused on patient support, client education, and sales conversion across weight-management, skincare, and wellness programmes. The position is remote/digital, involving WhatsApp, phone, and online client communication, shift-based hours, and meeting conversion targets.
- Registered Nurse role in telehealth, not bedside or hospital nursing.
- Client communication via WhatsApp, phone, and digital platforms.
- Combines clinical support with sales and conversion targets.
- Shift-based schedule: morning 8AM–6PM or evening 6PM–2AM.
- Requires strong English, customer-service, and digital-tool skills.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Registered Nurse - Telehealth, Patient Support & Client Conversion evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Dokitami and the role in Not specified.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Registered Nurse - Telehealth, Patient Support & Client Conversion role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Dokitami before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Dokitami is hiring Registered Nurses to join our telehealth team. This is not a traditional hospital or bedside nursing role. You will work directly with prospective and existing clients who are interested in Dokitami’s medical weight-management, skincare, wellness, and other healthcare programmes. Your role will combine clinical communication, client support, patient education, follow-up, and sales conversion. You will help suitable clients progress from initial enquiry through assessment, appropriate programme recommendation, and treatment enrolment. You should be comfortable communicating with clients through WhatsApp, phone calls, social media, and other digital channels. Key Responsibilities: You will be responsible for: Responding promptly to new client enquiries and leads. Communicating with clients primarily through WhatsApp, phone calls, and digital platforms. Conducting and reviewing client assessments in accordance with Dokitami protocols. Asking appropriate medical and qualification questions. Educating clients about available Dokitami programmes and treatment options. Explaining recommended programmes in simple, clear, and understandable language. Answering questions about treatment, pricing, administration, expectations, and next steps. Providing client education: and guidance within established Dokitami protocols and the nurse’s professional scope of practice. Identifying situations requiring escalation to a doctor or another appropriate member of the medical team. Following up with prospective clients who have not completed their assessment or treatment enrolment. Helping suitable clients progress through the enquiry → assessment → recommendation → treatment enrolment journey. Following up with existing clients where required. Maintaining accurate and up-to-date client records. Updating the company’s lead and client management systems. Meeting assigned sales and conversion targets. Submitting required end-of-shift reports. Maintaining patient confidentiality and professional medical communication at all times. Following all applicable company, clinical, and operational protocols. Requirements: Applicants should: Be a Registered Nurse. Have excellent written and spoken English. Be comfortable communicating with clients online. Have strong interpersonal and customer-service skills. Be confident speaking with clients over the phone. Be comfortable working toward sales and conversion targets. Be able to explain medical information in simple and understandable language. Be highly responsive during working hours. Be organised and capable of managing multiple client conversations simultaneously. Be comfortable using Slack, WhatsApp, web-based systems, and other digital tools. Be able to work independently while following established medical and company protocols. Maintain strict patient confidentiality. Be willing to work within a shift-based environment. Be able to exercise appropriate clinical judgment and escalate cases when required. Advantageous Experience: Previous experience: in any of the following will be an advantage: Telehealth Medical sales Customer service Patient support Wellness Weight management Digital healthcare Client relationship management. Working Schedule The department operates across two shifts: Morning Shift: 8:00 AM – 6:00 PM Evening Shift: 6:00 PM – 2:00 AM Employees receive one day off each week, either Saturday or Sunday, according to the department’s operational rotation. Shift assignments and rotations are managed by the Acting Head of Department. This Is Also a Sales & Client Conversion Role: While applicants must have a medical background, this position has a significant commercial and client-conversion component. You will be expected to confidently discuss pricing, understand client needs, address appropriate client concerns and objections, follow up with leads, explain suitable programmes, and guide qualified clients toward making informed decisions about Dokitami’s services. You should therefore be comfortable with both healthcare communication and sales. We are looking for nurses who can communicate responsibly, educate clients without being unnecessarily clinical, build trust, and confidently guide suitable clients toward treatment enrolment when Dokitami’s services are appropriate. What We're Looking For The ideal candidate is a nurse who is: Clinically responsible enough to communicate safely and appropriately. Commercially confident enough to convert suitable enquiries into clients. Empathetic enough to make clients feel heard and understood. Organised enough to manage multiple client conversations effectively. Responsive enough to thrive in a fast-moving telehealth environment. Professional enough to maintain confidentiality and follow clinical protocols. Results-oriented enough to work toward defined client-conversion and departmental targets. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their updated CV to: Jobs@dokitami.com using "Application – Registered Nurse (Telehealth & Client Conversion)" as the subject of the mail. Build your CV for free. Download in different templates.