Stock Holding Officer
AI summary
Ignite Energy Access Nigeria Limited is hiring a Stock Holding Officer to manage customer service and inventory at its Service Centers in Akwa Ibom and Bayelsa. The role involves handling customer complaints, supervising stock movement and counts, and providing regular reports. Candidates need a degree or diploma, 1–2 years of customer service and inventory experience, and strong communication and computer skills.
- Full-time role focused on customer service and inventory management
- Based in Akwa Ibom and Bayelsa, Nigeria
- Requires 1–2 years of customer service and inventory experience
- Degree or diploma in a relevant field required
- Involves stock supervision, reporting, and customer complaint resolution
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Stock Holding Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ignite Energy Access Nigeria Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Stock Holding Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ignite Energy Access Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Ignite Energy Access is an Abu Dhabi-based leader in distributed renewable energy solutions, dedicated to providing affordable, reliable, and sustainable electricity to underserved communities across Africa. Now operating across 12 countries and serving over 15million people. Through innovative technology, scalable business models, and impact-driven financin... Read more about this company Stock Holding Officer Job Type Full Time Qualification BA/BSc/HND , OND Experience: 1 - 2 years Location Akwa Ibom , Bayelsa Job Field Customer Care, Success and Service , Procurement / Store-keeping / Supply Chain Job Purpose/Mission The Customer Experience: Unit is looking for a bright, highly motivated and disciplined Stock Holding Officerwith a passion for entrepreneurship, renewable energy, and financial inclusion to join our team. IEA Nigeria prides itself on always putting the customer first; the Stock Holding Officer will be at the forefront of providing world-class customer service to our SmartLife customer across Nigeria. As the main point of contact at the Service Center, the role will be to deal with and help resolve any customer complaints while giving the best possible customer experience: as well as going beyond call of duty when required. Key Responsibilities: Always provide excellent customer service to all IEA Nigeria customers. Attract new and existing customers to the Service center. Supervise the movement & stock count of IEA Nigeria inventory to and from the Service Center. Provide periodic reports on customer engagement and stock count to Service Center Team Lead. Deliverables and Activities Customer Engagement: Customer Liaison: Serve as a liaison between the customer and IEA Information Accuracy: Always provide accurate product information to customers and never oversell or lie to customers about our product capabilities Courtesy Calls: Make courtesy calls to IEA customers as requested End-to-end Experience: Ensure all IEA customers have a great end-to-end customer experience. Problem Solving: Resolve Customer Queries: Resolve customer requests, questions and complaints while frequently analyzing situations to determine best use of resources Diagnose Technical Issues: Diagnose technical issues with the customer units and support in the swapping process Escalation to Manager: Escalate issues or questions to manager if you cannot resolve them. Data Management: Inventory Reporting: Provide regular reports on sales unit inventory, service unit inventory, and customer data handling and management Data Entry: Always enter accurate and honest information into the IEA data systems. Ensure data entry is high quality so that data can be used to better serve our customers Customer Feedback Data: Help collect data on Customer feedback and satisfaction. Inventory Management: Unit Inventory: Supervise and monitor the collection and disbursement of sales and service unit inventory (including accessories) in the Service Center Product Development: Assist with product development through conducting field tests and surveys when required. Requirements: Qualifications: Degree or Diploma in a relevant field from a recognized institution Experience: 1-2 years’ experience: in customer service and inventory management Language(s): English. Knowledge and skills: Critical thinking and good problem-solving skills (solutions oriented) Good influencing and negotiation skills. Flexibility with ability to work under pressure to meet deadlines. Competent with computers including Microsoft Office packages and other Google products such as Forms, Sheets, Docs and Slides etc. Excellent verbal and written communication skills. Team player who can work independently. Ability to establish and maintain effective working relationships with internal and external customers. Demonstrate a high level of professionalism and integrity. Working knowledge of IP networking and configuration Good people skills Ability to organize, multi-task and prioritize tasks Ability to make recommendations to effectively resolve problems or issues. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their application to: career-ng@igniteaccess.com using the job title and Location as the subject of the mail. Build your CV for free. Download in different templates.