Associate Manager, Clinic Operations
AI summary
Reliance Health is hiring an Associate Manager, Clinic Operations to lead day-to-day operations of its family clinics in Lagos. The role focuses on improving patient experience, operational efficiency, compliance, and team performance using data-driven decisions. Candidates need a relevant bachelor's degree and at least 8 years' post-NYSC experience, including 3 years in management.
- Senior healthcare operations role based in Lagos
- Leads multi-clinic operations, teams, and vendors
- Focus on compliance, quality, and patient experience
- Requires 8+ years' experience including 3 in management
- Onsite role with regular travel across locations
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in entregador, operations management, clinic operationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Associate Manager, Clinic Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Reliance Health and the role in Not specified.
- Add concrete examples related to entregador, operations management, clinic operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Associate Manager, Clinic Operations role in entregador, operations management?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Reliance Health before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Associate Manager, Clinic Operations at Reliance Health ⏲ Aug 27, 2026, 1:07 PM ⋕ View all Medical & Healthcare jobs Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets. We are recruiting to fill the position below: Job Title: Associate Manager, Clinic Operations Location: Lagos The Role The Associate Manager uses data to improve performance, optimize processes, and support strategic initiatives that enhance patient experience, operational efficiency, and business results. The role oversees clinic performance, leads cross-functional teams, manages budgets, facilities, vendors, and operational projects, and ensures compliance with regulatory and organizational standards. The Associate Manager, Clinic Operations is responsible for leading the day-to-day operations of Reliance Family Clinics to ensure patients receive safe, high-quality, and efficient care. What You'll Do Lead operational audits, risk assessments, and quality improvement initiatives to enhance patient safety and operational performance. Foster a culture of accountability, collaboration, continuous improvement, and excellent patient experience. Lead operational projects and strategic initiatives, ensuring timely execution and achievement of objectives. Coordinate facility maintenance, upgrades, and operational readiness for new or expanding services. Monitor operational performance across clinic locations and address challenges to ensure efficient service delivery. Set performance goals, monitor KPIs, conduct performance reviews, and provide coaching and support to team leads. Drive continuous improvement initiatives that enhance patient flow, service delivery, and overall clinic operations. Ensure compliance with regulatory requirements, company policies, clinical governance standards, and health and safety regulations. Manage clinic budgets and operational expenses while identifying opportunities to improve efficiency and optimize costs. Oversee the maintenance, safety, and functionality of clinic facilities, equipment, and physical assets. Support workforce planning, recruitment, onboarding, succession planning, and leadership development initiatives. Manage vendor and service provider relationships to ensure quality service delivery and value for money. Develop and implement operational strategies that improve clinic performance, patient experience, and business outcomes. Lead and develop clinic leadership teams across Operations, Nursing, Pharmacy, Laboratory, and Medical Services to ensure high-quality patient care and efficient service delivery. Perform any other duties assigned by senior management. Oversee the effective utilization of staff, facilities, equipment, and other operational resources. Investigate operational incidents and implement corrective and preventive actions where necessary. Analyze operational, financial, and patient experience: data to identify trends and support data-driven decision-making. Prepare performance reports and provide recommendations to improve service quality, operational efficiency, and business performance. Requirements: Demonstrated experience: in regulatory compliance, operational risk management, facility management, and vendor management. Bachelor's Degree in Healthcare Management, Business Administration, Operations Management, Public Health, Health Administration, Engineering, or another relevant discipline. Experience: managing operations across multiple clinics, branches, or business locations. Minimum of 8 years' post-NYSC experience: in healthcare operations, healthcare administration, or business operations, including at least 3 years in a management or leadership role. Willingness and ability to work onsite and travel regularly across multiple clinic locations. Must have completed the National Youth Service Corps (NYSC) programme or possess a valid Certificate of Exemption. Experience: leading operational projects, managing budgets, and implementing process improvement initiatives. Nice to Have: Knowledge of healthcare regulatory and accreditation standards (e.g., HEFAMAA, NHIA, ISO 9001, SafeCare, or similar frameworks). Professional certification in Project Management (PMP, PRINCE2), Lean Six Sigma, Healthcare Quality, or Operations Management. Experience: leading organizational change, business transformation, or large-scale operational improvement initiatives. Experience: using operational dashboards, ERP systems, healthcare information systems, or business intelligence tools to monitor performance and support decision-making. Master's degree in Business Administration (MBA), Public Health (MPH), Health Administration (MHA), Operations Management, or a related field. Experience: leading operations across multiple healthcare facilities or geographically dispersed locations. What We Offer Premium health insurance for you and your family Unlimited leave – take the time you need Salary: N600,000 monthly Learning and development allowance to support your growth How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State