Customer Service Representative
AI summary
erpSoftapp, an award-winning Odoo ERP partner in Nigeria, is hiring a full-time Customer Service Representative in Yaba, Lagos. The role focuses on improving customer experience, acting as liaison between business and IT, and owning key performance indicators. Salary is N150,000–N200,000 per month, with applications due 28 August 2026.
- Full-time role in Yaba, Lagos
- Salary N150,000 – N200,000 per month
- Customer service and project delivery experience required
- Agile/Scrum and SDLC knowledge required
- Application deadline 28 August 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 - N200,000 / month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in YabaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to erpSoftapp and the role in Yaba.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Yaba under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research erpSoftapp before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative at erpSoftapp ⏲ Aug 7, 2026, 12:13 PM ⋕ View all Customer Service & Support jobs erpSoftapp is a business consultancy firmgrounded in Odoo ERPexpertise. As leaders in Odoo implementation in Nigeria, we help organisations harness the full power of Odoo to improve operations and productivity. As an award-winning Odoo partner, our priority is helping businesses unlock the full potential of their investment through a powerful and scalable solution like Odoo ERP. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Yaba, Lagos Employment Type: Full-time Key Accountabilities / Duties To lead and embed within the business processes the erpSOFTapp culture to fulfil the Customer Experience: Objectives. You will ensure continuous improvement is sought and any changes are driven using customer feedback. Ensuring that the customers perception and experience: of interacting with erpSOFTapp is optimal at all times. Ensure key stakeholders understand, support and buy into the vision. Contribute to and improving customer focused organisational strategy for client activities that maintain and lead to high quality releases. Act as the primary liaison between the business and the IT team to create an improved service experience: for our customers and efficient ways of working. You will have full ownership of key performance indicators relevant to particular stages of customer engagement, providing timely and accurate KPI updates to numerous stakeholders including forward looking plans. You will advise/recommend action to the Executive Team to enhance our service and our customer offer Requirements: Customer Service Experience: is required. Graduate with proven track record 1- 2 years experience: successfully managing business analyst teams and working in project delivery for clients. Candidates must possess at least a Bachelor’s/College Degree in Engineering or Social sciences. Demonstrate a strong understanding of the SDLC process. Experience: in Agile/Scrum framework is required. Strong verbal and written communication skills Operational understanding of internal departments to facilitate customer service objectives Proficiency in English Salary N150,000 - N200,000 / month. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 28th August, 2026. View all Jobs in Nigeria Aba and 2 other locations Aba , Lagos State , Yaba Customer Service Representative job vacancies in Nigeria