State Coordinator (POS)

AI summary

Coordinate POS operations in Enugu state for PalmPay, including recruiting and managing agents, ensuring compliance with regulations, and resolving operational issues. Contract role requiring BA/BSc/HND and experience in sales/business development.

• Contract role with PalmPay in Enugu
• Requires BA/BSc/HND
• Oversee POS agents and merchant operations
• Ensure KYC and regulatory compliance

Description

State Coordinator (POS) at PalmPay July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - State Coordinator (POS) at PalmPay. This is the link: https://www.myjobmag.com/job/state-coordinator-pos-palmpay-6?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message State Coordinator (POS) at PalmPay View Jobs in Banking / Financial Services / View Jobs at PalmPay Posted: Jul 24, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences. Read more about this company State Coordinator (POS) Job Type Contract Qualification BA/BSc/HND Experience Location Enugu Job Field Sales and Business Development Reports to: Regional Manager Key Responsibilities Oversee and coordinate all POS operations within the assigned state to ensure smooth and efficient service delivery Recruit, onboard, and manage POS agents, merchants, and field officers across the state Monitor daily POS transaction volumes, agent performance, uptime, and revenue growth Ensure compliance with company policies, KYC requirements, and regulatory guidelines issued by relevant Nigerian authorities (e.g., Central Bank of Nigeria) Manage escalation and resolution of operational issues such as terminal downtime, failed transactions, settlements, liquidity challenges, and customer complaints Collaborate with technical, support, and operations teams to resolve system issues and improve POS performance Develop and execute strategies to expand agent networks and increase market penetration within the state Conduct regular training and performance reviews for POS agents and field teams Analyze market trends, competitor activities, and customer feedback to identify growth opportunities Prepare and submit periodic performance, risk, and operational reports to regional or national management Ensure proper cash management, settlement accuracy, and reconciliation processes in coordination with the finance team Enforce fraud prevention measures and promptly report suspicious activities Represent the company in engagements with local partners, merchants, and government stakeholders when required Operational Performance KPIs: POS terminal uptime percentage Number of active POS terminals vs. deployed terminals Transaction success rate (%) Average transaction processing time Number of unresolved operational issues beyond SLA Agent & Network Growth KPIs: Number of active POS agents in the state Net new POS agent acquisitions per month Agent activation rate after onboarding (%) Agent retention rate Agent productivity (average transactions per agent per day/month) Revenue & Volume KPIs: Total transaction volume (value and count) Revenue generated from POS transactions Month-on-month transaction growth rate Average revenue per agent (ARPA) Contribution of the state to national POS revenue Compliance & Risk KPIs: KYC compliance rate among agents Number of regulatory or audit issues reported Fraud incidence rate and loss value Timeliness of fraud reporting and resolution Settlement accuracy rate Customer Experience KPIs: Number of customer complaints related to POS services Average complaint resolution time Customer satisfaction score (CSAT) or agent satisfaction score POS downtime incidents impacting Team & Execution KPIs: Field team productivity (visits, activations, trainings conducted) Training completion rate for agents and staff Execution rate of state-level growth initiatives Timeliness and accuracy of performance reporting Educational Qualification and Skills Bachelor’s Degree in Business Administration, Banking & Finance, Economics, Accounting, Marketing, or a related field. Communication and interpersonal Skills, Analytical and Problem-Solving Skills, Technical and Operational Skills. Check how your CV aligns with this job Method of Application Interested and qualified? Go to PalmPay on palmpaylimited.applytojob.com to apply Build your CV for free. Download in different templates. Share Save Email Report Get new Sales and Business Development jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at PalmPay Back To Home Jobs You Might Be Interested in Sales Partner at Hall 7 Real Estate Limited Van Sales Representative at Total Data Limited Sales Manager at Softhills Limited Phone Call Marketer Telesales Agent at Ombrella Insure Entry-Level Sales Representative (Automotive Products) at Milemaster Integrated Services Founding Operations & Growth Manager at LearnSpeakly Business Development Executive at Safe Nest Cooperative System Limited Cashier / Pharmacy Assistant at Destella Pharmacy Client Staff Relationship Officer at Whip Smart Service Providers Limited Sales Executive Officer (Real Estate) at Synergy HR Solutions Limited Senior Business Development Manager at Total Data Limited Business Development Manager at Total Data Limited Sales Officer at First Ally Field Sales Officer Find Your Dream Job! 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