IT Data Center First Support (DCFLS) Personnel

AI summary

Vennote Technologies Limited is hiring an IT Data Center First Support (DCFLS) Personnel for a full-time role in Lagos. The position requires 3-5 years of experience and a BA/BSc/HND or Professional Certificate. The role involves monitoring and first-line support in a high-availability data center environment.

• Full-time, Lagos-based role
• Requires 3-5 years experience
• BA/BSc/HND or Professional Certificate required

Description

IT Data Center First Support (DCFLS) Personnel at Vennote Technologies Limited July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - IT Data Center First Support (DCFLS) Personnel at Vennote Technologies Limited. This is the link: https://www.myjobmag.com/job/it-data-center-first-support-dcfls-personnel-vennote-technologies-limited?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message IT Data Center First Support (DCFLS) Personnel at Vennote Technologies Limited View Jobs in ICT / Telecommunication / View Jobs at Vennote Technologies Limited Posted: Jul 24, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products in very large IT deployments around the world. Vennote Technologies Limited has certified Skilled Technical resources delivering world class implementation and support services through the use of best p... Read more about this company IT Data Center First Support (DCFLS) Personnel Job Type Full Time Qualification BA/BSc/HND , Professional Certificate Experience 3 - 5 years Location Lagos Job Field ICT / Computer Description Are you a technically sharp, hands-on professional with a passion for ensuring the integrity and maximum uptime of critical IT infrastructure services? Do you thrive in a high-availability data center environment where precision and rapid response are paramount? Job Summary We are seeking for a Monitoring & Data Center First Line Support Engineer to serve as the front-line technical support within our key telecommunications partner’s high-density data centers. This role is crucial for ensuring the stability of telecom services by monitoring critical infrastructure, performing hands-on hardware installations, and troubleshooting, and driving the rapid resolution of facility and equipment incidents in line with strict Service Level Agreements (SLAs). This is a full-time, shift-based role that requires daily presence in the IT Command center office location in Lagos. Key Responsibilities Monitoring and Incident Management (First Line): Application and Service Monitoring: Monitor data center applications and services and report or take initial corrective action on alarms or anomalies. Incident Logging: Act as the first responder for event alerts or alarms, logging detailed descriptions of issues into the IT Service Management (ITSM) tool (ServiceNow). Initial Troubleshooting: Perform basic diagnostic steps on failing hardware (e.g., optimizing servers, checking data status, reseating components, performing reboots as instructed). Escalation: Timely and clearly escalate complex incidents or problems that require deeper technical expertise to the 2nd Line/Application support/Network/Systems Engineers following defined ITIL processes and Service Level Agreements (SLAs). Documentation: Maintain and update operational procedures (SOPs), knowledge base articles, and physical layout documentation. Requirements & Qualifications A Bachelor’s Degree or HND in Computer Science, Information Technology, Electrical Engineering, or a related field. 3-5+ years of experience working in a NOC, SOC or Data center as a monitoring engineer. Previous experience working in a Telecommunications company, or a large enterprise environment is highly desirable. Certifications are a major plus: ITIL v4 Foundation is a plus. CompTIA A+, Microsoft Certified Professional (MCP), or equivalent. Technical Skills: Proven proficiency in IT infrastructure monitoring. Troubleshooting and Technical Support. Expertise in Windows 11 operating systems in an enterprise environment. Working knowledge of an enterprise environment Familiarity with IT Service Management (ITSM) tools ( ServiceNow) for logging and tracking tickets. Basic understanding of TCP/IP networking, DHCP, DNS, and connectivity troubleshooting. Experience with user administration in Active Directory. Soft Skills: Attention to details Exceptional Communication and Customer Service skills (both verbal and written). Strong problem-solving and analytical abilities with a systematic approach. Ability to work effectively under pressure and prioritize tasks in a fast-paced environment. A proactive attitude and ability to work independently and as part of a team. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their CV to: faith.onokhoikhua@vennote.com / dave.nwokedi@vennote.com using the Job Title as the subject of the mail. Note: All applications will be treated with strict confidentiality. Only suitable candidates will be contacted. Build your CV for free. Download in different templates. Share Save Email Report Get new ICT / Computer jobs like this on Telegram. 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