Customer Service Representative
AI summary
GUO Logistics Limited is hiring a Customer Service Representative at its Utako, Abuja (FCT) office on a contract basis. The role involves managing customer interactions, coordinating parcel movement and routing, maintaining shipment documentation, tracking deliveries, handling complaints, and supporting revenue collection. The position pays N220,000 monthly with afternoon and morning shift options, and the application deadline is 20th September 2026.
- Contract role based in Utako, Abuja (FCT)
- Monthly salary of N220,000
- Afternoon and morning shift options available
- Requires 1–3 years of logistics or courier experience
- HND or Bachelor's degree in a related field required
- Application deadline is 20th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N220,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, part_time, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to GUO Logistics Limited and the role in Abuja.
- Add concrete examples related to call_center, part_time, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-20.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-20
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research GUO Logistics Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative at GUO Logistics Limited ⏲ Sep 7, 2026, 8:09 AM ⋕ View all Transportation & Logistics jobs Formally known as Guber Express Courier Services, Now GUO Logistics (GUOL)—a subsidiary of our parent company, GUO Transport Co.—is a logistics company with a strong heritage. With over ten years’ experience: in the industry, we have transformed the way logistics is accessed by our clients across Nigeria and beyond. Seamlessly adapting technology into our operations, we pride ourselves in being at the forefront delivering innovative value to customers. We operate a large fleet of trucks and maintain a network of strategically located offices across the country, helping you get your goods at the right destination in record time. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Utako, Abuja (FCT) Employment Type: Contract Job Summary The role involves managing customer interactions, coordinating parcel movement, routing and tripping, and ensuring proper packaging, registration, and inspection of all items, while maintaining high service standards that reflect the GUO brand’s commitment to reliability and customer satisfaction. The Logistics Customer Service Representative at GUO Logistics will play a key role in ensuring smooth and efficient handling of parcels and courier services across multiple locations. Key Responsibilities: Promote GUO Logistics services by maintaining a positive and professional image in all customer interactions. Record and maintain customer data and transaction history accurately in the CRM system. Supervise and verify proper packaging, registration, and inspectionof parcels before dispatch to ensure compliance with company policies and safety standards. Work closely with the operations and dispatch teams to facilitate smooth coordination between terminals and delivery points. Maintain accurate shipment documentation, including waybills, manifests, receipts, and proof of delivery. Coordinate therouting and tripping of parcelsto ensure prompt dispatch and timely delivery across all GUO Logistics locations. Track and monitor parcels in transit and proactively update customers on delivery status or any service delays. Handle customer complaints, claims, and inquiries effectively, ensuring timely resolution and customer satisfaction. Support revenue collection and ensure all transactions are properly recorded and accounted for. Serve as the first point of contact for customers, providing professional assistance on parcel booking, rates, delivery timelines, and other logistics inquiries. Requirements: Experience: At least 1–3 years of proven experience: in logistics, courier services, or transport operations, preferably within a structured logistics company. Education: Minimum of an HND / Bachelor’s Degree in Logistics, Business Administration, Supply Chain Management, or any related field. Skills: Teamwork and collaboration Strong problem-solving and customer service orientation. Problem-solving and adaptability Keen attention to detail and accuracy in documentation. Time management and organization Ability to multitask and perform effectively under pressure. Customer-focused mindset Proficiency in Microsoft Office and logistics tracking tools. Strong understanding of parcel handling and logistics operations. Excellent communication and interpersonal abilities. Professionalism and accountability Work schedule for this job role is as stated below: 1:00pm - 8:00pm Afternoon Shift. 7:30am-1:30pm morning shift. Mondays to Sundays (with one day off every week) Salary N220,000 monthly. How to Apply Interested and qualifieed candidates should: Click here to apply online Note: Please Read the Entire Information Carefully Before Applying. Application Deadline: 20th September, 2026. View all Jobs in Nigeria Abuja Customer Service Representative job vacancies in Nigeria