Customer Support / Sales Onboarding Agent
AI summary
Mwanga is hiring a Customer Support / Sales Onboarding Agent for its Maryland, Lagos office. The full-time onsite role involves engaging customers at the point of sale, onboarding them onto purchased products, and delivering a professional customer experience in a fast-paced call center environment. The position runs on 24/7 rotational shifts, including weekends and public holidays.
- Full-time onsite role in Maryland, Lagos
- 24/7 rotational shifts including weekends and public holidays
- Engage and onboard customers at the point of sale
- Call center environment with targets for quality and productivity
- Application deadline is 27th August, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support / Sales Onboarding Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mwanga and the role in Not specified.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support / Sales Onboarding Agent role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mwanga before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Customer Support / Sales Onboarding Agent at Mwanga ⏲ Aug 13, 2026, 8:09 AM ⋕ View all Banking & Financial Services jobs Mwanga is a pioneer tech-driven debt recovery and business support outsourcing company with a vision to be the leading extension to global teams in Africa. We started our pilot operations in 2018 with a small agile team and have scaled impressively since then in results and team becoming trusted by key players for recoveries in Nigeria. We offer business support to businesses with the aim of helping them scale using ethical and innovative technology strategies. We are trusted by Africa’s leading lenders to recover their outstanding debts and to scale our impact. We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis. We are recruiting to fill the position below: Job Title: Customer Support / Sales Onboarding Agent Location: Maryland, Lagos Employment Type: Full-time (Onsite) Work Schedule: 24/7 operation (Rotational shifts, including weekends and public holidays) Job Summary We are seeking smart, customer-focused Customer Support / Sales Onboarding Agents to engage customers at the point of sale and onboard them onto products they have purchased. This position operates in a fast-paced, call center environment and is ideal for individuals who are confident, persuasive, and service-oriented. The role requires clear communication, product knowledge, and the ability to guide customers smoothly through onboarding while delivering an excellent customer experience. Key Responsibilities: Deliver a professional and positive customer experience: at all times. Resolve basic customer inquiries and escalate complex issues appropriately. Ensure accurate capture and documentation of customer information. Clearly explain product features, benefits, and usage to customers. Engage customers via calls or other approved channels. Educate customers on the product they have purchased and guide them through the onboarding process. Adhere strictly to call scripts, onboarding procedures, and compliance guidelines. Work collaboratively with Team Leads and QA to improve performance and service quality. Meet daily and weekly onboarding, quality, and productivity targets. Requirements: / Qualifications / Skills Can work 24-hour rotational shifts, including weekends and public holidays. Good verbal communication, interpersonal skills, Quick to learn new products and processes and customer-focused. Previous experience: in customer service, call center, sales is an added advantage Must reside in Maryland, Lagos or nearby environs Strong typing skills with high speed and accuracy for efficient data entry and customer interaction. Candidates should possess an OND / HND / B.Sc. qualification with 0-3 years experience: Fluency in English and any other local language i.e Hausa, Igbo or Yoruba is an added advantage. Basic computer literacy and ability to use CRM or call systems How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 27th August, 2026. View all Jobs in Nigeria Lagos State