AI Customer Service Training Engineer

AI summary

We are looking for an AI Customer Service Training Engineer to build and improve our AI-powered customer service system. The role involves organizing knowledge, optimizing AI responses, improving prompts, and ensuring accurate AI assistant support.

• Full Time, Onsite position
• Location: Lagos
• Qualifications: BA/BSc/HND or OND
• Job Field: Data, Business Analysis and AI
• Company is an innovative new energy firm with R&D in China

Description

AI Customer Service Training Engineer at BlueWave New Energy Technology Nigeria Company Limited July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - AI Customer Service Training Engineer at BlueWave New Energy Technology Nigeria Company Limited . This is the link: https://www.myjobmag.com/job/ai-customer-service-training-engineer-blue-wave-new-energy-technology-nigeria-company-limited-i?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message AI Customer Service Training Engineer at BlueWave New Energy Technology Nigeria Company Limited View Jobs in Engineering / Technical / View Jobs at BlueWave New Energy Technology Nigeria Company Limited Posted: Jul 21, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com Blue Wave New Energy Technology Nigeria Company Limited is an innovative new energy company headquartered in Nigeria, committed to providing economical and sustainable power energy solutions to the African continent. The company was founded in 2023 and is headquartered in Lagos, with R&D and manufacturing centres in Jiangxi, China. Read more about this company AI Customer Service Training Engineer Job Type Full Time , Onsite Qualification BA/BSc/HND , OND Experience Location Lagos Job Field Data, Business Analysis and AI Job Summary We are looking for an AI Customer Service Training Engineer to help build and continuously improve our AI-powered customer service system. The successful candidate will organize knowledge, optimize AI responses, improve prompts, and ensure that our AI assistant provides accurate, professional, and helpful answers to customers. This role is ideal for candidates who enjoy working with AI tools, solving problems, and improving business processes. Key Responsibilities Build, maintain, and continuously improve the company's AI knowledge base. Create and optimize FAQs, standard operating procedures, and customer service content. Design, test, and refine prompts to improve AI response quality. Review customer conversations and identify areas where AI responses can be improved. Organize product information, policies, manuals, and business processes into structured knowledge for AI systems. Work closely with the Customer Service, Sales, Technical, and Operations teams to ensure AI provides accurate information. Test AI performance regularly and implement improvements based on feedback and data. Update AI knowledge whenever new products, promotions, or policies are introduced. Document optimization work and report progress to management. Required Qualifications Diploma or Bachelor's degree in any discipline. Basic familiarity with AI tools such as ChatGPT, Gemini, Claude, or similar platforms. Strong logical thinking and problem-solving skills. Good organizational and documentation abilities. Ability to learn new products and business knowledge quickly. Self-motivated, responsible, and detail-oriented. Willing and able to work full-time from the office in Lagos. Preferred: Experience with chatbots, AI tools, prompt engineering, or knowledge base management. Experience in customer service, operations, content management, data annotation, or technical support. Basic knowledge of automation tools, APIs, or Python is an advantage but not required. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: hr@bluewave.top using the position as subject of email. Build your CV for free. Download in different templates. Apply Now Share Save Email Report Get new Data, Business Analysis and AI jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at BlueWave New Energy Technology... 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