WhatsApp Customer Support Officer
AI summary
Orange Finance Hub is hiring a female WhatsApp Customer Support Officer for a full-time home-office role based in Akobo, Ibadan. The position involves handling multiple customer chats, answering queries, closing sales, and following up on orders. Remuneration is NGN 180,000 monthly.
- Full-time home-office role in Akobo, Ibadan
- Salary of NGN 180,000 per month
- Female applicants aged 20–32 only
- HND minimum and NYSC completion required
- Must have fast typing speed and strong written English
- Experience in WhatsApp support or sales is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 180,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IbadanThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest WhatsApp Customer Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Orange Finance Hub and the role in Ibadan.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this WhatsApp Customer Support Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ibadan under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Orange Finance Hub before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
O Customer Support Officer Orange Finance Hub Customer Service & Support Today Easy apply New Featured Ibadan & Oyo State Full Time Banking, Finance & Insurance NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for a smart, highly efficient, and very fast-learning female to join our team as a WhatsApp Customer Support Officer. This is a full-time home-office position. The role is based in a private residence with a dedicated office space within the home. Applicants must therefore be comfortable working professionally in a home-office environment Min Qualification: HND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Ibadan & Oyo State, Nigeria Job descriptions & requirements: Responsibilities: Respond promptly and professionally to customers via WhatsApp Attend to several customers at the same time while maintaining accuracy and excellent service Answer customer questions and provide accurate information Negotiate with customers and close sales where applicable Calculate prices, totals, discounts, and other figures accurately Follow up with customers and ensure enquiries are properly handled Keep track of multiple conversations, orders, and customer requests Escalate issues when necessary Maintain a high level of professionalism and confidentiality at all times Learn and follow the company’s procedures, pricing, and customer-service standards. Requirements: A minimum or an HND in a related field. Previous experience: in WhatsApp customer service, sales, online sales, customer support, or a similar role is an advantage. Must have completed NYSC Must be fully available and ready to work full-time Must live around Akobo / Akobo axis, Ibadan or be able to conveniently commute to the location Extremely fast typing speed is essential Excellent written English and communication skills Strong customer service skills Excellent negotiation and persuasion skills Must be able to handle multiple WhatsApp conversations simultaneously without losing track of customers Must be very fast and efficient when responding to customers Excellent or very good mathematical/numerical ability Must be highly attentive to details and accurate with figures Must be a very fast learner and able to understand new processes quickly Must be organized, responsible and able to work with minimal supervision Must be calm and professional when dealing with difficult or demanding customers Female, 20–32 years old What We Are Looking For: We need someone who is very fast, smart, sharp, numerically sound, and highly responsive. If you are the type of person who can handle multiple customers at once, type quickly, negotiate confidently, calculate accurately, and learn new things very quickly, you may be a great fit for this role. Location: Akobo, Ibadan Remuneration: NGN 180,000 Monthly Important: This is a home-office position. The successful applicant will work from a dedicated office space within the employer’s residence. Please apply only if you are comfortable with this work environment and can reliably commute to the location. Note: Only candidates who meet the requirements: and are available to resume work will be considered. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job