Sales & Customer Service Officer
AI summary
Dangote Industries Limited is hiring a Sales & Customer Service Officer to drive sales growth, manage customer relationships, and ensure timely order fulfilment. The role requires a Bachelor's degree, at least five years of relevant experience, and strong sales and analytical skills. Interested candidates can apply online via the provided link.
- Minimum 5 years experience in sales or customer service required
- Bachelor's degree in a related discipline mandatory
- Experience with SAP/ERP and Advanced Excel preferred
- Knowledge of cement/building materials industry is desirable
- Online application link provided for interested candidates
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales & Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Dangote Industries Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales & Customer Service Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Dangote Industries Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Sales & Customer Service Officer at Dangote Industries Limited ⏲ Aug 14, 2026, 7:03 AM ⋕ View all Manufacturing & Production jobs Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa. We are recruiting to fill the position below: Job Title: Sales & Customer Service Officer Location: Congo Job Summary He/She is also accountable for ensuring an outstanding customer experience: by maintaining high levels of customer satisfaction and overseeing the timely, efficient, and quality delivery of products and services in accordance with the Company's standards and customer expectations. The Sales & Customer Service Officer is responsible for planning, coordinating, and executing all sales development initiatives aimed at increasing sales volumes and strengthening the customer portfolios and commercial territories under his/her responsibility. Key Responsibilities: Operational & Functional: Identify opportunities to increase sales volumes within the assigned territory. Prepare and compile periodic activity, financial, and performance reports. Process customer orders and follow up to ensure prompt delivery of products, in accordance with the organization’s policies. Monitor competitors, market trends and customer needs. Proactively gather current customer data and information and regularly update the customer database to ensure its reliability and accuracy. Perform any other tasks assigned by the Regional Sales Manager. Work closely with the Regional Sales Manager to identify constraints affecting product sales. Execute a sales plan based on the approved sales strategy, in collaboration with the Regional Sales Manager Support customer retention and portfolio development. Achieve assigned sales volume and revenue targets. Initiate and manage relationships with internal and external customers in the local market. Coordinate with Logistics, Transport, Dispatch, Finance and other relevant departments to ensure timely order fulfilment and resolution of customer issues. Monitor customer orders from order placement through delivery. Monitor customer complaints and coordinate timely resolution with relevant departments. Develop and maintain strong relationships with assigned customers. Proactively identify and report on potential revenue streams or new sales opportunities. Profile Required Education: & Experience: Minimum of 5 years of relevant experience: in sales, customer service, commercial administration. Postgraduate/relevant professional qualification will be an added advantage. Minimum of a Bachelor`s Degree or its equivalent in a related discipline. Technical Skills: Sales and customer relationship management Sales reporting and data analysis Customer database management Knowledge of cement/building materials industry – desirable Market and competitor analysis Advanced Excel Order management and sales administration Ability to process sales transactions accurately and identify discrepancies in customer orders, invoices and supporting documentation. SAP / ERP Soft Skills: Problem solving Accountability Teamwork Integrity Negotiation Results orientation Attention to detail Attention to detail Communication Analytical mindset and problem-solving skills Ability to communicate analyses clearly Strong communication and interpersonal skills High ethical standards and integrity Strong organizational skills. Customer orientation Analytical thinking How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria