Customer Service Representative
AI summary
Laiedon Innovations is hiring a Customer Service Representative in Lagos to support users on a sports betting platform. The role involves handling inquiries, resolving betting and payment issues, and ensuring a compliant, responsible gaming experience under Nigerian regulations. Full-time, in-person role with rotating shifts including weekends and match days.
- Full-time, in-person role in Lagos with rotating shifts
- Sports betting customer support with CRM tool experience preferred
- Salary range NGN 150,000 – 250,000
- Requires OND/HND/B.Sc. and minimum 2 years customer service experience
- Uses live chat, phone, email, WhatsApp, and social media channels
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, no_experience, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Laiedon Innovations and the role in Lagos.
- Add concrete examples related to call_center, no_experience, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Laiedon Innovations before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Service Representative Laiedon Innovations Customer Service & Support 6 days ago Easy apply New Lagos Full Time Entertainment, Events & Sport NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking to hire a Customer Service Representative on behalf of our client in the sports betting industry to support users on their sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience: in line with Nigerian regulations. Min Qualification: OND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - Rotating Schedule Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Support users on our sports betting platform. Handling customer inquiries Resolving betting and payment issues Ensuring a compliant and responsible gaming experience: in line with Nigerian regulations. Requirements: OND / HND / B.Sc. in any discipline Minimum of 2 years of experience: in customer service (sports betting preferred) Familiarity with CRM tools such as Zoho or similar tools Good understanding of sports betting fundamentals Excellent communication skills Willingness to work shifts, weekends, and match days. Willing to work in person. Can make use of live chat, phone, email, WhatsApp, and social media to respond to customer inquiries Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job