Travel Sales Executive

AI summary

We are seeking a results-oriented travel sales & client success executive for a full-time hybrid/remote role in Lagos. Responsibilities include converting travel inquiries into bookings, managing client relationships, and achieving sales targets. Requires a degree and 3 years of experience in sales, travel, or hospitality.

• Mid-level role requiring 3 years experience in sales, travel, or hospitality.
• Full-time hybrid/remote position in Lagos.
• Responsibilities include lead conversion, booking management, and client retention.

Description

Find a Job + + + + Search Travel Sales Executive Jobberman (Third Party Recruitment) Management & Business Development 1 month ago Easy apply Lagos Full Time Tourism & Travel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a results-oriented travel sales & client success executive responsible for converting travel inquiries into bookings while delivering exceptional customer service throughout the client journey. The successful candidate will manage sales inquiries, prepare quotations, follow up with prospects, close bookings, maintain client relationships, and ensure a seamless travel experience for customers. Min Qualification: Degree Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements Responsibilities: Sales & Business Development: Respond promptly to inquiries received through WhatsApp, phone calls, email, website forms, and social media channels. Qualify leads and identify customer travel requirements. Present travel solutions and package recommendations. Prepare travel quotations and proposals. Follow up consistently with prospective clients. Convert inquiries into confirmed bookings. Achieve monthly sales and revenue targets. Customer Relationship Management: Build and maintain strong relationships with clients. Provide professional travel advice and destination recommendations. Manage customer expectations throughout the booking process. Ensure excellent customer service before, during, and after travel. Booking Management: Coordinate travel bookings and reservations. Verify booking details and client documentation. Maintain accurate records of all transactions and communications. Ensure timely collection of payments and required documents. Client Success & Retention: Conduct post-travel follow-ups. Encourage referrals, repeat bookings, and customer loyalty. Resolve client concerns professionally and efficiently. Support upselling opportunities for premium services, upgrades, tours, and add-ons. Administrative Responsibilities: Maintain CRM and client databases. Track sales performance and booking activities. Prepare regular sales reports. Support operational requirements as needed. Requirements: Experience in sales, customer service, travel, tourism, hospitality, or a related field. Strong communication and negotiation skills. Excellent customer relationship management abilities. Ability to work under pressure and meet targets. Strong organizational and administrative skills. Proficiency in Microsoft Office and CRM systems. Experience in travel sales is an advantage. Key Performance Indicators (KPIs): Monthly revenue generated. Number of bookings closed. Lead-to-booking conversion rate. Customer satisfaction rating. Repeat customer rate Response time to inquiries. Value of upsold products and services. Location: Lagos (Hybrid/Remote) About Jobberman (Third Party Recruitment) Jobberman (Third Party Recruitment) is currently hiring across Management & Business Development, Marketing & Communications, and Accounting, Auditing & Finance roles. Of the 59 open positions, 37 are based in Lagos, 8 are based in Abuja, 2 each are based in Port Harcourt & Rivers State, Bayelsa, and Delta, while 1 role each is based in Kwara, Ondo, Kebbi, Enugu, Ebonyi, Nassarawa, and Edo, with 1 remote opportunity available. The openings span from entry-level and mid-level positions through to senior roles, with most suited to candidates with 0-5 years of experience and some requiring 5-10 years. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? 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