General Manager

AI summary

A superior luxury hotel in Aba, Abia State is seeking an experienced, commercially driven General Manager to lead overall hotel operations, strategy, and financial performance. The role covers guest experience, revenue growth, team leadership, and compliance with luxury service standards.

• Senior leadership role for a luxury hotel in Aba, Abia State
• Full-time employment with broad operational and financial responsibility
• Focus on revenue growth, occupancy, and luxury guest experience
• Requires strong commercial and hospitality management experience

Original source description

General Manager in a Superior Luxury Hotel - Domeo Resources International ⏲ Sep 10, 2026, 7:17 AM ⋕ View all Food Services & Catering jobs Domeo Resources International - Our client, a superior luxury hotel, is recruiting to fill the position below: Job Title: General Manager Location: Aba, Abia Employment Type: Full-time Job Summary The General Manager will have overall responsibility for the hotel's day-to-day operations, financial performance, guest experience, employee performance, service standards, business development, and compliance. The successful candidate will be expected to drive operational excellence while positioning the hotel as a leading hospitality destination in Aba. Our client, a superior luxury Hotel in Aba, Abia State, is seeking an experienced and commercially driven General Manager to provide overall leadership and strategic direction for the hotel. Responsibilities: Ensure proper inventory, procurement, cost control, and asset management across the hotel. Oversee recruitment, onboarding, training, development, performance management, and retention of hotel employees. Provide overall leadership and strategic direction for all hotel departments and operations. Develop strategies to improve room occupancy, food and beverage revenue, events, conferences, and other hotel income streams. Prepare and present periodic performance reports to the hotel's ownership/management. Take overall responsibility for the hotel's financial performance, profitability, and revenue growth. Monitor competitor activity, market trends, pricing, and customer preferences and recommend appropriate business strategies. Review departmental performance and hold Heads of Department accountable for agreed targets and standards. Promote a strong culture of professionalism, accountability, teamwork, and excellent guest service. Monitor compliance with hotel policies, statutory requirements, health and safety standards, and industry best practices. Lead and motivate the hotel's management team and ensure effective coordination across all departments. Drive sales and marketing initiatives in collaboration with the relevant teams to increase hotel visibility and revenue. Establish and maintain operational standards, policies, procedures, and service quality benchmarks. Ensure consistently high standards of guest service, hospitality, and customer satisfaction. Identify opportunities for operational improvement, new revenue streams, and service innovation. Prepare, manage, and monitor annual budgets, operating expenses, and departmental financial targets. Represent the hotel at business meetings, industry events, corporate engagements, and relevant external functions. Conduct regular management meetings and operational reviews. Work closely with the F&B, Rooms Division, Engineering, Security, Finance, HR, Sales, and other departments to ensure seamless operations. Handle escalated guest complaints and sensitive operational issues professionally and promptly. Monitor hotel revenue, occupancy, ADR, RevPAR, departmental performance, and other key performance indicators. Ensure effective risk management, security, emergency preparedness, and business continuity procedures. Build and maintain strong relationships with corporate clients, travel partners, event organisers, VIP guests, suppliers, community stakeholders, and other business partners. Oversee major events, conferences, VIP functions, and other high-profile hotel activities. Review management reports and operational data and use insights to improve efficiency and profitability. Oversee the maintenance and upkeep of hotel facilities, rooms, restaurants, rooftop bar, conference facilities, gym, and other guest areas. Ensure the hotel consistently delivers the standards expected of a superior luxury property. Develop and implement business strategies and operational plans to achieve the hotel's objectives. Key Performance Areas The successful candidate will be evaluated on: Compliance and risk management Food and beverage performance Overall achievement of hotel business objectives Property standards and maintenance Profitability and cost management Guest satisfaction and service quality Operational efficiency Employee productivity and retention Hotel occupancy and revenue growth Sales and business development Requirements: Ability to lead a large, multidisciplinary team and manage multiple priorities effectively. Strong analytical and problem-solving abilities. Strong understanding of hotel operations, including Rooms Division, Food & Beverage, Events, Engineering, Security, Finance, and Guest Relations. Membership of a recognised hospitality or professional management body will be an added advantage. High level of integrity, professionalism, accountability, and emotional intelligence. Excellent leadership, people-management, negotiation, and decision-making skills. Demonstrated ability to manage budgets, control costs, increase revenue, and improve profitability. Previous experience: as a General Manager, Hotel Manager, Operations Manager, or equivalent senior leadership position in a reputable hotel is highly desirable. Strong commercial and business development acumen. B.Sc. / HND in Hospitality Management, Hotel Management, Business Administration, or a related discipline. Minimum of 8–10 years' progressive experience: in hotel operations, with substantial experience: in senior management. Excellent communication, presentation, and interpersonal skills. Strong knowledge of hospitality service standards and guest experience: management. Ability to work flexible hours, including evenings, weekends, public holidays, and during major hotel events when required. Proficiency in Microsoft Office and hotel management/PMS systems. How to Apply Interested and qualified candidates should forward their CV and Cover Letter to recruitment@domeoresources.org using “General Manager” as the subject of the mail. Note Only shortlisted candidates will be contacted. Application Deadline: 25th September, 2026. View all Jobs in Nigeria Aba and 1 other location Aba , Abia State General Manager job vacancies in Nigeria