Administrative Manager

AI summary

Mimshack Wellness Koncept Limited, a wellness brand focused on hydrogen-rich water systems, ionization technology, and wellness kitchen tools, is hiring an Administrative Manager in Abuja (FCT). The role covers official correspondence, customer liaison, office logistics, inventory management, delivery coordination, and social media marketing. It suits an organized, customer-focused professional who can support sales and distribution while strengthening the brand's digital presence.

• Admin Manager role covering operations, customer service, and marketing
• Based in Abuja (FCT), Nigeria
• Involves inventory, delivery coordination, and social media marketing
• Customer-facing role with warranty and purchase/delivery support
• Join a growing wellness brand focused on healthy home solutions

Original source description

Administrative Manager Job at Mimshack Wellness Koncept Limited | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Administrative Manager Job at Mimshack Wellness Koncept Limited Mimshack Wellness Koncept Limited is a leading wellness brand transforming everyday living through innovative, science?backed solutions that make healthy habits simple, sustainable, and accessible to every home. We empower individuals and families to live healthier lives through: Hydrogen?rich water systemsthat promote safer, more effective hydration, Advanced ionization technologyf or cleaner, healthier food preparation, Wellness?focused kitchen tools, PEMF, and exercise solutions designed to support long?term vitality. Every product we offer is carefully selected to elevate hydration, nutrition, and overall well?being — helping people make healthier choices effortlessly in their homes and workplaces. We are recruiting to fill the position below: Job position: Administrative Manager Job Location: Abuja (FCT) Job Summary Are you organized, customer?focused, and ready to take charge of office operations? Our growing organization is looking for a dynamic Admin Manager to join our team and serve as the backbone of our administrative, customer service, and marketing functions. Position Overview The Administrative Manager serves as the central administrative and operational support for the organization. This role oversees official correspondence, customer liaison, office logistics, product inventory, delivery coordination, and social media marketing. The ideal candidate is organized, proactive, customer?focused, and able to manage multiple responsibilities: in a fast?paced environment. The Admin Manager plays a central role in supporting the sales and distribution of wellness products by managing customer communication, coordinating logistics, maintaining inventory accuracy, and driving digital engagement. This role requires strong administrative capability, customer?centric thinking, and the ability to support a wellness?focused brand through professional communication and social media presence. What You’ll Do As our Admin Manager, you will: Handle all official correspondence for the organization Be the main point of contact for customer inquiries, warranty claims, and purchase/delivery updates Manage office logistics and maintain accurate product inventory Coordinate product deliveries with buyers and delivery agencies Lead our social media marketing efforts to promote products and engage customers Key Responsibilities: Official Correspondence: Manage all official communication on behalf of the organization, including emails, letters, notices, and internal memos. Ensure timely, professional, and accurate dissemination of information to clients, partners, and internal teams. Maintain organized records of all outgoing and incoming correspondence. Customer Liaison: Serve as the primary point of contact for customer inquiries, warranty claims, product questions, and purchase/delivery updates. Provide prompt, courteous, and solution?oriented responses to customers. Maintain strong customer relationships and ensure a positive customer experience. Office Logistics & Inventory Management: Oversee day?to?day office operations, ensuring smooth workflow and availability of necessary supplies. Maintain accurate inventory records of all products, including stock levels, reorder needs, and product movement. Coordinate with suppliers and internal teams to ensure efficient stock management. Delivery Coordination: Confirm buyer details, delivery addresses, and order accuracy prior to dispatch. Liaise with delivery agencies to schedule, track, and ensure timely delivery of products. Resolve delivery?related issues and maintain communication with customers until successful completion. Social Media Marketing: Lead the organization’s social media marketing efforts across platforms such as Facebook, Instagram, TikTok, and others. Create engaging content, respond to online inquiries, and promote products to increase brand visibility. Monitor analytics and adjust strategies to improve engagement and reach. Key Responsibilities: (Mapped to Competencies) Responsibility: Manage all official correspondence Competency Link: Communication. Responsibility: Serve as primary customer liaison Competency Link: Customer Relationship Management. Responsibility: Maintain product inventory Competency Link: Inventory Management. Responsibility: Coordinate deliveries with agencies Competency Link: Logistics Coordination. Responsibility: Lead social media marketing Competency Link: Digital Marketing. Responsibility: Support sales processes Competency Link: Sales Support. Qualifications Diploma or Degree in Business Administration, Office Management, Marketing, or related field (preferred). Strong communication and interpersonal skills. Experience: in customer service, office administration, or logistics. Proficiency in social media platforms and basic digital marketing. Highly organized, detail?oriented, and able to multitask. Ability to work independently with minimal supervision. What We’re Looking For: Strong communication and organizational skills. Experience: in office administration, customer service, or logistics. Ability to manage multiple tasks efficiently. Familiarity with social media marketing. A proactive, reliable, and detail?oriented individual. Core Competencies: Customer Relationship Management: Definition: Ability to build trust, respond promptly, and maintain positive relationships with wellness customers who value product quality, health outcomes, and reliable service. Behavioural Indicators: Responds to inquiries with empathy, clarity, and product knowledge. Manages warranty claims and concerns with professionalism and solution?oriented thinking. Provides accurate updates on product availability, delivery timelines, and usage guidance. Maintains a customer?first mindset aligned with wellness industry expectations. Communication & Correspondence Management: Definition: Ability to manage all official communication on behalf of the organization with accuracy, professionalism, and brand alignment. Behavioural Indicators: Drafts and sends official letters, emails, and notices with consistent tone and clarity. Ensures all communication reflects the organization’s wellness?focused values. Maintains organized records of all correspondence for compliance and traceability. Communicates proactively with customers, suppliers, and internal teams. Operational & Logistics Coordination: Definition: Ability to manage office operations, product movement, and delivery coordination to ensure seamless customer experience. Behavioural Indicators: Confirms buyer details, delivery addresses, and order accuracy before dispatch. Coordinates with delivery agencies to ensure timely and safe delivery of wellness products. Tracks shipments and resolves delivery issues promptly. Maintains smooth office operations and ensures availability of supplies. Inventory & Product Management: Definition: Ability to maintain accurate stock levels, track product movement, and support sales forecasting. Behavioural Indicators: Conducts regular inventory checks and updates stock records. Identifies low?stock items and initiates replenishment requests. Ensures proper storage and handling of wellness products. Provides inventory reports to management to support sales planning. Digital & Social Media Marketing: Definition: Ability to promote wellness products through digital channels, create engaging content, and support brand visibility. Behavioural Indicators: Creates and schedules social media posts showcasing product benefits, promotions, and customer testimonials. Responds to online inquiries and directs customers to purchase channels. Monitors engagement metrics and adjusts content strategy accordingly. Ensures all digital communication aligns with wellness branding and compliance standards. Sales Support & Product Knowledge: Definition: Ability to support the sales process by understanding product features, wellness benefits, and customer needs. Behavioural Indicators: Provides accurate product information to customers and sales teams. Supports order processing and documentation. Identifies customer needs and recommends suitable wellness products. Maintains updated knowledge of product lines, ingredients, and wellness benefits. Problem?Solving & Decision?Making: Definition: Ability to resolve customer issues, delivery challenges, and operational bottlenecks with sound judgment. Behavioural Indicators: Handles customer complaints calmly and professionally. Identifies root causes of delivery or inventory issues. Makes timely decisions that protect customer satisfaction and brand reputation. Escalates complex issues appropriately. Organization & Time Management: Definition: Ability to manage multiple tasks, prioritize effectively, and maintain structured workflows. Behavioural Indicators: Keeps accurate schedules, records, and documentation. Manages competing deadlines without compromising quality. Maintains a clean, organized office environment. Uses tools and systems to streamline administrative tasks. Why Join Us Supportive team environment. Opportunity to grow with a fast?expanding organization. A role that blends administration, customer service, logistics, and marketing. Method of Application Interested and qualified candidates should send their Resume and a brief Cover Letter as a single PDF file to: [email protected] using the Job Position as the subject of the email. Important : Applications without the position title in the subject line will not be considered. 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