Front Desk Officer
AI summary
Teestone Hotel and Apartment in Lagos, Nigeria is hiring an experienced Front Desk Officer to manage guest check-ins and check-outs, handle reservations, respond to inquiries, and ensure a smooth and welcoming guest experience. The role requires an HND or Bachelor's degree, at least 2 years of experience, and strong communication skills. Salary ranges from NGN 70,000 to 150,000.
- Full-time role with rotating schedule including weekends and public holidays
- Salary range of NGN 70,000 to 150,000 per month
- Requires HND or Bachelor's degree in Hospitality Management or related field
- Minimum 2 years of front desk, receptionist, or customer service experience
- Proficiency in Microsoft Office and hotel management software required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Teestone Hotel and Apartment and the role in Lagos.
- Add concrete examples related to security, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Officer role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Teestone Hotel and Apartment before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Front Desk Officer Teestone Hotel and Apartment Hospitality & Leisure Today Easy apply New Lagos Full Time Hospitality & Hotel NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Front Desk Officer is responsible for providing excellent customer service to guests by managing check-ins and check-outs, handling reservations, responding to inquiries, and ensuring a smooth and welcoming guest experience. The role serves as the first point of contact for guests and represents the hotel's professional image. Min Qualification: HND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - Rotating Schedule Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Welcome guests warmly and provide exceptional customer service. Perform guest check-in and check-out procedures efficiently. Manage room reservations, cancellations, and modifications. Answer phone calls, emails, and guest inquiries promptly and professionally. Provide information about hotel services, facilities, and local attractions. Handle guest requests, complaints, and concerns, escalating issues when necessary. Maintain accurate guest records and update reservation systems. Process payments, issue receipts, and reconcile daily transactions. Coordinate with housekeeping, maintenance, and other departments to meet guest needs. Ensure the reception area is clean, organized, and presentable at all times. Monitor room availability and occupancy status. Follow hotel policies, procedures, and security standards. Requirements: Minimum of HND, or Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience: in a front desk, receptionist, or customer service role is an advantage. Strong communication and interpersonal skills. Proficiency in Microsoft Office and hotel management software. Good organizational and multitasking abilities. Professional appearance and positive attitude. Ability to work flexible shifts, including weekends and public holidays. Strong problem-solving and conflict-resolution skills. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job