Associate Manager, Clinic Operations
AI summary
Reliance HMO is hiring an Associate Manager, Clinic Operations to lead day-to-day operations of Reliance Family Clinics in Lagos. The role involves overseeing clinic performance, managing budgets and vendors, leading cross-functional teams, and ensuring regulatory compliance. Salary ranges from ₦500,000 to ₦750,000 per month.
- Salary range of ₦500,000 - ₦750,000 per month
- Onsite role based in Lagos, Nigeria
- Requires minimum 8 years post-NYSC healthcare operations experience
- Leadership role managing multiple clinic locations and cross-functional teams
- Bachelor's degree in Healthcare Management, Business Administration, or related field required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦500,000 - ₦750,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in entregador, technology, Operations ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Associate Manager, Clinic Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Reliance HMO and the role in Not specified.
- Add concrete examples related to entregador, technology, Operations Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Associate Manager, Clinic Operations role in entregador, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Reliance HMO before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience: Associate Manager, Clinic Operations Job Type Onsite Qualification BA/BSc/HND , MBA/MSc/MA , Professional Certificate Experience: 8 years Location Lagos Job Field Medical / Healthcare Salary Range ₦500,000 - ₦750,000/month The Role The Associate Manager, Clinic Operations is responsible for leading the day-to-day operations of Reliance Family Clinics to ensure patients receive safe, high-quality, and efficient care. The role oversees clinic performance, leads cross-functional teams, manages budgets, facilities, vendors, and operational projects, and ensures compliance with regulatory and organizational standards. The Associate Manager uses data to improve performance, optimize processes, and support strategic initiatives that enhance patient experience, operational efficiency, and business results. What You'll Do Lead and develop clinic leadership teams across Operations, Nursing, Pharmacy, Laboratory, and Medical Services to ensure high-quality patient care and efficient service delivery. Set performance goals, monitor KPIs, conduct performance reviews, and provide coaching and support to team leads. Foster a culture of accountability, collaboration, continuous improvement, and excellent patient experience. Support workforce planning, recruitment, onboarding, succession planning, and leadership development initiatives. Develop and implement operational strategies that improve clinic performance, patient experience, and business outcomes. Monitor operational performance across clinic locations and address challenges to ensure efficient service delivery. Lead operational projects and strategic initiatives, ensuring timely execution and achievement of objectives. Manage clinic budgets and operational expenses while identifying opportunities to improve efficiency and optimize costs. Oversee the effective utilization of staff, facilities, equipment, and other operational resources. Ensure compliance with regulatory requirements, company policies, clinical governance standards, and health and safety regulations. Lead operational audits, risk assessments, and quality improvement initiatives to enhance patient safety and operational performance. Investigate operational incidents and implement corrective and preventive actions where necessary. Oversee the maintenance, safety, and functionality of clinic facilities, equipment, and physical assets. Manage vendor and service provider relationships to ensure quality service delivery and value for money. Coordinate facility maintenance, upgrades, and operational readiness for new or expanding services. Analyze operational, financial, and patient experience: data to identify trends and support data-driven decision-making. Prepare performance reports and provide recommendations to improve service quality, operational efficiency, and business performance. Drive continuous improvement initiatives that enhance patient flow, service delivery, and overall clinic operations. Perform any other duties assigned by senior management. Requirements: Bachelor's degree in Healthcare Management, Business Administration, Operations Management, Public Health, Health Administration, Engineering, or another relevant discipline. Must have completed the National Youth Service Corps (NYSC) programme or possess a valid Certificate of Exemption. Minimum of 8 years' post-NYSC experience: in healthcare operations, healthcare administration, or business operations, including at least 3 years in a management or leadership role. Experience: managing operations across multiple clinics, branches, or business locations. Experience: leading operational projects, managing budgets, and implementing process improvement initiatives. Demonstrated experience: in regulatory compliance, operational risk management, facility management, and vendor management. Willingness and ability to work onsite and travel regularly across multiple clinic locations. Nice to Have: Master's degree in Business Administration (MBA), Public Health (MPH), Health Administration (MHA), Operations Management, or a related field. Professional certification in Project Management (PMP, PRINCE2), Lean Six Sigma, Healthcare Quality, or Operations Management. Experience: leading operations across multiple healthcare facilities or geographically dispersed locations. Experience: leading organizational change, business transformation, or large-scale operational improvement initiatives. Knowledge of healthcare regulatory and accreditation standards (e.g., HEFAMAA, NHIA, ISO 9001, SafeCare, or similar frameworks). Experience: using operational dashboards, ERP systems, healthcare information systems, or business intelligence tools to monitor performance and support decision-making. What We Offer Unlimited leave – take the time you need Premium health insurance for you and your family Learning and development allowance to support your growth. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Reliance HMO on jobs.workable.com to apply Build your CV for free. Download in different templates.