Customer Service Supervisor - Electronics and Home Appliances
AI summary
Prestigious Consulting Group is hiring a Customer Service Supervisor for consumer electronics/home appliance retail branches in Lekki, Lagos. The role involves managing customer complaints, after-sales support, training teams, and driving service excellence across branches. Requires 2-3 years customer service/supervisory experience and a Bachelor's/HND degree. Salary N200,000-N300,000 monthly. Send CV before 17 August 2026.
- Full-time position based in Lekki / Ikate / Fola Osibo, Lagos
- Salary: N200,000 - N300,000 per month
- Supervise customer service operations across multiple retail branches
- Requires at least 2 years supervisory/team leadership experience
- Application deadline: 17 August 2026; send CV by email
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N200,000 - N300,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Supervisor - Electronics and Home Appliances evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Prestigious Consulting Group and the role in Lekki.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Supervisor - Electronics and Home Appliances role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Prestigious Consulting Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Customer Service Supervisor - Electronics and Home Appliances at Prestigious Consulting Group ⏲ Aug 3, 2026, 12:20 PM ⋕ View all Customer Service & Support jobs Prestigious Consulting is a professional HR consultancy firm. We focus on improving organizational performance through strategic people & process management. We are recruiting to fill the position below: Job Title: Customer Service Supervisor - Electronics and Home Appliances Location: Lekki / Ikate / Fola Osibo - Lagos Employment Type: Full-time Job Description We are seeking a proactive and customer-focused Customer Service Supervisor to oversee customer service operations across multiple retail branches within the consumer electronics and home appliances industry. The ideal candidate will be responsible for ensuring exceptional customer experiences, managing customer complaints, coordinating after-sales support, and driving service excellence across all locations. Key Responsibilities: Develop and implement customer service standards and procedures. Track and report customer complaints, resolutions, and service performance. Coordinate after-sales support, including product issues, warranties, exchanges, and returns. Train, coach, and support customer service representatives and branch teams. Supervise customer service operations across all branches. Ensure timely follow-up with customers on outstanding issues. Monitor customer satisfaction and identify areas for service improvement. Collaborate with sales, operations, and technical teams to improve the overall customer experience. Work closely with Branch Managers to ensure consistent service delivery. Handle and resolve escalated customer complaints promptly and professionally. Prepare periodic customer service and after-sales performance reports. Qualifications & Experience: Proficient in Microsoft Office and customer service reporting. Strong organisational and problem-solving abilities. Strong experience: in complaint resolution and after-sales service management. Excellent communication, interpersonal, and conflict resolution skills. At least 2 years’ experience: in a supervisory or team leadership role. Ability to work across multiple branches and manage competing priorities. Bachelor’s degree or HND in Business Administration, Customer Service, Marketing, Mass Communication, or a related field. 2 - 3 years’ experience: in customer service within the consumer electronics, home appliances, telecommunications, or retail industry. Salary N200,000 - N300,000 per month. How to Apply Interested and qualified candidates should send their CV to : [email protected] using ''Customer Service Supervisor – Electronics and Home Appliances'' as the subject of the mail. Note: Only shortlisted candidates will be contacted. Application Deadline: 17th August, 2026. View all Jobs in Nigeria Lekki and 1 other location Lekki , Lagos State