Head of Operations

AI summary

White Soul Group, an automobile sales and logistics company with presence in Lagos, Ogun State and Calabar, is hiring a Head of Operations to lead operations across all contracts nationwide. The role involves driving operational standards, fleet utilization, cost management, client relationship management, and safety compliance. The position is full-time and reports to the Chief Operations Officer.

• Full-time Head of Operations role reporting to the Chief Operations Officer
• Nationwide operations leadership across logistics and fleet contracts
• Focus on fleet availability, cost control, and client relationship management
• Requires strong operational leadership in automobile sales and logistics

Original source description

Head of Operations at White Soul Group ⏲ Aug 24, 2026, 5:15 AM ⋕ View all Product & Project Management jobs White Soul Group is a leading automobile sales and logistics company with presence in Lagos, Oguns State and Calabar. With over 1,000 first tier vehicles sold and serviced and over 200 trucks, we are renowned for optimum service delivery. We are recruiting to fill the position below: Job Title: Head of Operations Location: Nationwide Employment Type: Full-time Job Summary He / She will be responsible for the overall management of the operations across all contracts. The Head of Operations will report to the Chief Operations Officer and is bound all HR policies and guidelines as applicable to all employees of White Soul Group. He / She will also provide operational leadership and management to ensure accurate operational controls, measurement, and reporting systems to support safe, effective and reliable operations as they conform to the requirements: of our partners. Responsibilities: Operations: Drive uniformity of operational standards. Eliminate losses, under deliveries, diesel theft, illegal haulage, non-compliances from drivers and operations personnel across all contracts. Ensure the availability of 95% of the company’s vehicles for routing every day of the month at the time stipulated by the client. Drive efficient vehicle utilization and turnaround time (TAT). Ensure all internal and clients’ standard operating procedures are followed and updated Manage company costs by developing cost management processes, engendering a financially responsible culture, and introducing tactical initiatives to address theft and other losses. Direct, coordinate and lead the operations team including drivers and fleet team for efficiency and delivery in line with the company’s objectives. Oversee and ensure orderly, safe and satisfactory delivery of entire clients’ consignments to clients’ customers or depot facilities. Submit relevant reports accurately and in a timely manner Hold regular reviews and engagement with members of the operations team, while recommending training and improvement areas to HR. Drive full collation and prompt collection of revenue by ensuring accurate and timely collation and submission of all stipulated reports. Drive driver recruitment, referring new and competent drivers for the employment. Drive revenue generation by ensuring all trucks function optimally within their assigned contracts. Drive the efficiency of the operations team, drivers and client reps through expert leadership, communication coaching and discipline. Ensure full accountability across the operations. Enforce the conditions of the client contracts and KPIs to enable the company scale through during clients’ audits. Create and review journey management plans in conjunction with the safety team and ensure compliance with clients’ contracts. Client/Stakeholder Relationship Management: Liaise with clients to ensure that contracts for the use of the company’s facilities achieve revenue targets. Prepare monthly accurate performance reports for clients’ review session, using key metrics. Liaise with regulators to secure requisite permits and licenses, as well as achieve favorable contract negotiations (and concessions) on behalf of the company within the locations of operations. Support the company in the management of relationships with clients and external stakeholders through a coordinated approach including attendance at meetings. Liaise with the clients for profitable business, routes and reduced downtime. Drive the company’s operating capabilities to surpass customer satisfaction and retention, and company goals. Health & Safety: Manage accidents and incidence recoveries, negotiate compensation for third party accident victims, all in the best interest of the company. Work with the safety team to ensure that trucks that go to the client’s plants for loading meet all stipulated clients’ safety and regulatory requirements. Ensure that all trucks are road worthy, and possess all relevant documentation as statutorily required. Ensure all corrective actions arising from investigations, reviews, inspections, audits, etc are completed within the stated timescale. Diesel Management: Oversee accurate diesel allocation, coordinate and vet requests for additional diesel in line with the approved SOP. Oversee proper and accurate allocations and use of diesel rations; maintain log and account for fuel/diesel and oil storage tanks Maintenance Management: Liaise with the maintenance team on rescues and recoveries, ensuring prompt resolution/communication to clients on all highway breakdowns to avoid delays. Liaise with the workshop manager to develop and implement a proactive, planned and structured approach to the maintenance of fleet vehicles, keeping within the designated budget and ensuring all vehicles used are fit for purpose Any other tasks as assigned. Communicate maintenance schedules or delays to clients in a timely manner and notify clients of changes in maintenance schedules Requirements: Must be confident, communicate clearly Minimum of Bachelor's degree in related field. Additional qualification is an added advantage. Willing to travel on short notice Must be street smart Leadership skills strongly required Ability to drive with a valid drivers license Must be tech savvy and familiar with logistics syatems and GPS monitoring software Minimum of 10 years' experience: in logistics/fleet operations and a minimum of 5 years experience: in managerial capacity Salary N500,000 - N800,000 per month. How to Apply Interested and qualified candidates should send their CV to: careers@whitesoulgroup.org using the Job Title as the subject of the email. Note: Only qualified candidates should apply. Application Deadline: 28th September, 2026. View all Jobs in Nigeria Ogun State and 36 other locations Ogun State , Abia State , Anambra State , Edo State , Kano State , Oyo State , Plateau State , Borno State , Bauchi State , Kaduna State , Katsina State , Kebbi State , Kwara State , Niger State , Sokoto State , Zamfara State , Benue State , Yobe State , Imo State , Adamawa State , Cross River State , Gombe State , Ebonyi State , Ekiti State , Nasarawa State , Delta State , Bayelsa State , Enugu State , Kogi State , Ondo State , Osun State , Akwa Ibom State , Jigawa State , Taraba State , Lagos State , Rivers State , Abuja Head of Operation job vacancies in Nigeria