Guest Experience Coordinator
AI summary
MJ Bakeries Ltd is hiring a Guest Experience Coordinator in Lagos, Nigeria. The role involves managing guest communication, coordinating property operations, and ensuring a seamless experience for every guest. The position offers NGN 100,000 monthly plus commission, requires an OND and about 2 years of experience, and is full-time.
- Full-time role based in Lagos with property visits required
- Salary of NGN 100,000 monthly plus commission on eligible services
- Requires OND and around 2 years of relevant experience
- Applicants must live on or around Orchid Road, Lagos
- Hospitality, property management, or customer service background preferred
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 100,000 monthly + commission on eligible guest experience services. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in hospitality, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Guest Experience Coordinator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MJ Bakeries Ltd and the role in Not specified.
- Add concrete examples related to hospitality, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Guest Experience Coordinator role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MJ Bakeries Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Guest Experience: Coordinator MJ Bakeries Ltd Hospitality & Leisure Today Easy apply New Lagos Full Time Hospitality & Hotel NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for a highly organised and proactive Guest Experience: Coordinator to manage day-to-day guest communication, coordinate property operations, and ensure a seamless experience: for every guest. The role involves working closely with guests, housekeeping teams, suppliers, and service providers, including regular visits to our properties. Min Qualification: OND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements: Responsibilities: Manage the Guest Experience: channel, responding to guest enquiries, requests and concerns. Coordinate guest services including airport pickup, airport concierge, private chefs, welcome baskets and other guest requests. Coordinate housekeeping, laundry, maintenance and other property-related activities. Act as the main point of contact for repairmen, contractors, suppliers, and service providers. Visit properties whenever a guest, maintenance, or operational issue requires on-site attention. Meet and coordinate contractors and service providers at the property when required. Check properties for readiness and identify operational issues. Manage relevant booking, guest experience, and operational platforms using company-provided logins. Follow up on outstanding issues until they are fully resolved. Escalate significant issues to management when necessary. Requirements: Previous experience: in hospitality, serviced apartments, property management, customer service or operations. Excellent communication and organisational skills. Strong problem-solving and follow-up skills. Professional and confident when dealing with guests, teams and suppliers. Comfortable using digital platforms and business systems. Able to work independently and take ownership of tasks. Willingness to visit properties and handle operational issues on-site. Applicants must live on or around Orchid Road, Lagos. What We’re Looking For: Someone proactive, dependable, and solutions-focused A person who doesn't simply report a problem but takes ownership, coordinates the right people, and follows it through to resolution. Remuneration: NGN100,000 monthly + commission on eligible guest experience: services. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job