Contact Centre Agent
AI summary
ConSol Limited, a leading Contact Centre Services and BPO provider in Nigeria, is hiring a Contact Centre Agent in Oshodi, Lagos. The role involves handling inbound and outbound calls, managing customer complaints via phone, email, and text, and ensuring high call quality. The position is full-time with a monthly salary of N75,000.
- Full-time role in Oshodi, Lagos with a monthly salary of N75,000
- Requires Bachelor's Degree, HND, or OND with 1-2 years experience
- Shift-based schedule: Monday to Saturday, 40 hours per week
- Apply by sending CV to [email protected] with job title as subject
- Application deadline is 31st August, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N75,000 / month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, part_time, agentThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Contact Centre Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to ConSol Limited and the role in Not specified.
- Add concrete examples related to call_center, part_time, agent, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Contact Centre Agent role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research ConSol Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Contact Centre Agent at ConSol Limited ⏲ Aug 4, 2026, 10:01 AM ⋕ View all ICT Support & Telecommunications jobs ConSol is the premier provider of Contact Centre Services and Business Process Outsourcing (BPO) Customer Management Solutions (CMS) in Nigeria. Our corporate vision as part of our efforts to deliver customer management solutions is Building Bridges, Creating Opportunities. Our Mission is to “Set customer-centric service standards through synergy, trust and excellence in a manner that would enhance the profitability of our stakeholders’. We are recruiting to fill the position below: Job Title: Contact Centre Agent Location: Oshodi, Lagos Employment Type: Full-time Job Duties/ Responsibilities/ Accountabilities Make outbound calls. Exhibiting competent product Knowledge. Handle customer complaints or enquiries via telephone, emails or text messages. Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction Manage length of calls. Contributes to team effort by accomplishing related results as needed. Consistently ensure call(outbound/inbound) quality Receive inbound calls Compile reports. Utilize computer technology to handle high volume of calls Gather information from customers.. Promote good listening skills. Provide customers with needed information and support Ensure that customers/callers are satisfied. Adherence to call script and call centre policies. Working Hours: You are required to work, on a shift system, Monday to Saturday and must clock in a total of Forty (40) working hours weekly. Requirements: Candidates should possess a Bachelor's Degree, HND, OND qualification with 1 - 2 years work experience. Salary N75,000 / month. How to Apply Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email. Application Deadline: 31st August, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Oshodi Contact Centre Agent job vacancies in Nigeria