Customer Care/Front Desk Representative
AI summary
Ntamiops Consulting Services is hiring a Customer Care/Front Desk Representative in Lagos, Nigeria. The role involves managing reception operations, handling customer enquiries professionally, supporting administrative tasks, and contributing to client retention in a real estate environment. The position is full-time with a salary range of NGN 150,000 - 250,000.
- Full-time role based in Lagos, Nigeria
- Salary range of NGN 150,000 - 250,000
- Requires minimum 2 years customer service or front desk experience
- Real estate industry exposure with property terminology knowledge needed
- Working hours are 8 to 5, Monday to Friday
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Care/Front Desk Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ntamiops Consulting Services and the role in Lagos.
- Add concrete examples related to call_center, internship, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Care/Front Desk Representative role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ntamiops Consulting Services before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Care/Front Desk Representative Ntamiops Consulting Services Admin & Office Yesterday Easy apply New Lagos Full Time Real Estate NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The ideal candidate must have proven experience: in customer service and front-desk/reception operations, with the ability to handle customers professionally, resolve issues, maintain a welcoming reception environment, and support day-to-day administrative activities. Min Qualification: Degree Experience: Level: Mid level Experience: Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Front Desk & Reception Welcome clients, visitors, partners, and guests with a warm and professional attitude. Serve as the first point of contact for everyone entering the company. Manage the reception area and ensure it remains clean, organised, and presentable. Provide and manage access codes for authorised clients and visitors. Receive and direct incoming calls, enquiries, and visitors appropriately. Maintain accurate visitor and client records. Ensure clients are properly attended to while waiting for the relevant team member. Customer Care & Client Experience: Respond to customer enquiries professionally across relevant communication channels. Listen to customers, understand their concerns, and provide appropriate solutions or escalate when necessary. Follow up with clients to ensure issues have been resolved and expectations have been met. Build positive relationships with clients and contribute to customer retention. Identify opportunities to improve the customer experience. Maintain proper records of customer complaints, requests, feedback, and resolutions. Help develop and maintain systems that encourage customer loyalty and repeat engagement. Administrative Support Assist the HR/Admin team with routine administrative duties. Support with documentation, filing, data entry, scheduling, and record keeping. Assist with preparing and organising internal documents and reports. Support meeting arrangements and general office coordination. Perform other administrative duties assigned by management. Requirements: A minimum of 2 years of relevant experience: in customer service, front desk, reception, hospitality, administration, or a related role. Demonstrable experience: handling customers professionally and resolving complaints or difficult situations. Experience: creating or contributing to a customer loyalty, retention, follow-up, or customer satisfaction system. Excellent verbal and written communication skills. Confidence interacting with high-value clients and business professionals. Excellent telephone and face-to-face communication etiquette. Strong understanding of professionalism and workplace etiquette. Good knowledge of Microsoft Office and general administrative tools. Ability to understand and confidently use real estate and property-related terminology. Excellent organisational and multitasking abilities. Strong attention to detail. A strong sense of punctuality and time management. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job