Senior Case Management Associate
AI summary
Reliance Health is hiring a Senior Case Management Associate in Lagos to manage complex and high-risk patient cases, coordinate care across providers, and support clinical quality and fraud prevention. The role requires a medical or nursing degree, a valid Nigerian license, and at least five years of post-qualification clinical experience.
- Senior clinical case management role in Lagos
- Focus on complex, high-risk, and escalated cases
- Care coordination with doctors, hospitals, and internal teams
- Fraud, waste, and abuse review responsibilities
- Coaching and guidance for junior case management staff
- Field visits to healthcare facilities may be required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, restaurante, case managementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Case Management Associate evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Reliance Health and the role in Not specified.
- Add concrete examples related to internship, restaurante, case management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Senior Case Management Associate role in internship, restaurante?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Reliance Health before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Senior Case Management Associate at Reliance Health ⏲ Sep 10, 2026, 9:04 AM ⋕ View all Medical & Healthcare jobs Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets. We are recruiting to fill the position below: Job Title: Senior Case Management Associate Location: Lagos The Role You will also support the review of deaths, ICU and other high-risk admissions, and possible cases of fraud, waste, and abuse. As a senior member of the team, you will guide junior case management staff and help improve how the team manages cases. You will use patient and service data to identify problems and improve the quality, safety, and efficiency of care We are seeking a Senior Case Management Associate to help ensure that members with complex or high-risk health needs receive safe, timely, and well-coordinated care. You will manage complex cases, identify risks to patient care, and work with doctors, hospitals, and internal teams to resolve problems and prevent delays in care. What You'll Do Ensure all case reviews, investigations, and activities comply with company policies and applicable regulations. Maintain accurate documentation of case reviews, decisions, actions, and outcomes. Collaborate with Provider Management and other internal teams to resolve patient care issues and improve provider performance. Review clinical quality complaints, adverse events, morbidity, and mortality cases, and ensure appropriate follow-up actions. Maintain professional and independent clinical judgement when engaging with healthcare providers and other stakeholders. Review claims, medical records, billing information, and other data to identify potential fraud, waste, and abuse (FWA). Monitor ICU and other high-risk admissions, ensuring timely interventions and appropriate care management. Coordinate care with healthcare providers, emergency services, and internal clinical teams to resolve barriers and improve patient outcomes. Monitor patient safety, quality, and care coordination issues across the provider network and recommend improvements. Conduct onsite clinical reviews at healthcare facilities, including the assessment of medical records and quality of care provided. Provide guidance, coaching, and technical support to junior members of the Case Management team. Investigate suspected FWA cases in collaboration with providers, clinical teams, and other internal stakeholders. Support the implementation of appropriate actions on confirmed FWA cases, including provider engagement and escalation where necessary. Identify patient safety and clinical risks, take necessary action, and escalate concerns when required. Support team development by guiding colleagues through complex cases and strengthening their clinical judgement and case management skills. Manage complex, high-risk, and escalated cases to ensure patients receive safe, timely, and appropriate care. Requirements: Must meet all company requirements: for professional license verification, background checks, and disclosure of any restrictions or pending matters that may affect clinical practice Experience: reviewing medical records and applying clinical guidelines to assess the quality and appropriateness of patient care Current and valid professional license to practice in Nigeria Experience: in case management, care coordination, clinical case review, or a similar healthcare role Bachelor of Medicine, Bachelor of Surgery (MBBS or equivalent) or Bachelor of Nursing Science (BNSc or equivalent) Minimum of 5 years of post-qualification clinical experience, with experience: managing complex or high-risk patient cases Willingness and ability to conduct field visits to hospitals and other healthcare facilities when required Nice to Have: Experience: in health insurance, managed care, or healthcare operations Experience: investigating fraud, waste, and abuse (FWA) or reviewing healthcare claims and utilization data Experience: coaching, mentoring, or providing technical guidance to junior clinical staff Experience: using healthcare data to identify trends and support quality improvement Relevant certification or training in emergency care/triage, patient safety, quality improvement, clinical audit, or healthcare FWA Experience: conducting clinical audits, mortality reviews, quality investigations, or patient safety reviews What We Offer Unlimited leave - take the time you need Hybrid role based in Lagos, Nigeria Premium health insurance for you and your family Salary: N386,467 monthly net Learning and development allowance to support your growth How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State