Customer Care Representative (Morning and Night Shift)
AI summary
SnappyExchange, a digital trading platform for gift cards, airtime, data, and bill payments, is hiring a Customer Care Representative in Ikeja, Lagos. The role involves handling customer calls, complaints, and online support across morning and night shifts. The position offers N120,000 monthly and requires 1–2 years of experience, a B.Sc/HND/ND, and residence within or near Ikeja.
- Full-time role with morning and night shift coverage in Ikeja, Lagos
- Salary of N120,000 per month
- Requires 1–2 years of work experience and B.Sc/HND/ND
- Applicants must reside within Ikeja or nearby areas
- Application deadline is 31st August, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N120,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, part_time, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Care Representative (Morning and Night Shift) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SnappyExchange and the role in Ikeja.
- Add concrete examples related to call_center, part_time, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Care Representative (Morning and Night Shift) role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SnappyExchange before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Care Representative (Morning and Night Shift) at SnappyExchange ⏲ Aug 4, 2026, 8:08 AM ⋕ View all Media, Advertising & Communications jobs SnappyExchange is a customer-focused digital trading platform that enables users to trade gift cards as well as purchase airtime, data, and pay bills. We prioritize providing a seamless, user-friendly experience: through our mobile app and website to make digital transactions effortless for our customers. We are recruiting to fill the position below: Job Title: Customer Care Representative (Morning and Night Shift) Location: Lagos Employment Type: Full-time Responsibilities: Take the extra mile to engage customers. Provide accurate, valid and complete information by using the right methods/tools Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Manage incoming calls. Identify and assess customers needs to achieve satisfaction. Online customer management and ability to resolve issues. Basic Requirements: Residence within Ikeja or places closer to Ikeja is a criteria. Age: 20-27 years. Gender: Female. 1 - 2 years work experience. B.Sc / HND / ND qualification Salary N120,000 monthly. How to Apply Interested and qualified candidates should: Click here to apply online Note Only shortlisted candidates will be contacted for the interview. Residence within Ikeja or places closer to Ikeja is a criteria. Application Deadline: 31st August, 2026. View all Jobs in Nigeria Lagos State Customer Care Representative job vacancies in Nigeria