Customer Service Representative
AI summary
Bioventures Limited is hiring a Customer Service Representative in Lagos, Nigeria. The role involves handling incoming calls, resolving customer complaints, generating sales leads, and building strong client relationships. Salary is N150,000 - N250,000 monthly, and applications close on 21st September, 2026.
- Salary range N150,000 - N250,000 monthly
- Only Lagos residents should apply
- Application deadline is 21st September, 2026
- Send CV to hr.bioventures@gmail.com with job title as subject
- Requires strong phone handling, active listening, and CRM experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 - N250,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- PreferredCV evidence that matches Customer Service RepresentativeUse the summary and description to highlight related achievements.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Biventares Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Biventares Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
The best CSRs are genuinely excited to help customers. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Follow communication procedures, guidelines and policies Take the extra mile to engage customers. Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Build sustainable relationships and trust with customer accounts through open and interactive communication Identify and assess customers’ needs to achieve satisfaction Meet personal/customer service team sales targets and call handling quotas Keep records of customer interactions, process customer accounts and file documents Generate sales leads Requirements: and skills Customer orientation and ability to adapt/respond to different types of characters Strong phone contact handling skills and active listening Only Lagos residents should apply. Ability to multi-task, prioritize, and manage time effectively. Excellent communication and presentation skills Track record of over-achieving quota Familiarity with CRM systems and practices N150,000 - N250,000 monthly. How to Apply Interested and qualified candidates should send their CVs to: hr.bioventures@gmail.com using the Job Title as the subject of the email. Application Deadline: 21st September, 2026. View all Jobs in Nigeria Lagos State Customer Service Representative job vacancies in Nigeria