Customer Service Agent
AI summary
Betgr8 is hiring a full-time Customer Service Agent in Yaba, Lagos. You will support customers across email, live chat, Telegram, and phone channels. The role requires at least 2 years of experience in sports betting or a similar customer-facing role, plus comfort with Zendesk and Google Workspace.
- Full-time role based in Yaba, Lagos
- Handles email, live chat, Telegram, and inbound/outbound calls
- Requires at least 2 years in sports betting or similar role
- Must be comfortable with Zendesk and Google Workspace
- Shift work including weekends and public holidays
- Apply by emailing CV to employment@betgr8.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in YabaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Betgr8 and the role in Yaba.
- Add concrete examples related to retail, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Agent role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Yaba under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Betgr8 before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Agent at Betgr8 ⏲ Sep 7, 2026, 7:09 AM ⋕ View all Sports & Fitness jobs Betgr8 is a gaming and entertainment platform offering sports betting, casino games, and virtual products across Nigeria and other African markets. In addition to its online services, Betgr8 also operates retail betting shops, giving customers access both digitally and in person. The platform is user-friendly, secure, and designed to deliver a smooth gaming experience: for all users. We are recruiting to fill the position below: Job Title: Customer Service Agent Location: Yaba, Lagos Employment Type: Full-time Job Summary We are looking for a confident, customer-focused communicator to join the Betgr8 Customer Service Team. You will be at the heart of our customer experience, supporting customers across Email, Live Chat, Telegram, and Phone Calls (Inbound & Outbound) channels. Requirements: You Might Be a Great Fit If: You have a HND/Bachelor’s Degree in a relevant field. You can multitask and stay organised in a fast-paced environment. You have at least 2 years’ experience: in the sports betting industry or a similar role. You know how to listen, understand, and solve problems. You communicate clearly, professionally, and confidently. You can work independently while still being a strong team player. You are comfortable working with Zendesk and Google Workspace, especiallyspreadsheets. You are flexible and available to work shifts, including weekends and public holidays. How To Apply Interested and qualified candidates should send their CV to: employment@betgr8.com using "Customer Service Agent" as the subject of the email. Note If you are ready to make every customer interaction count, we’d love to hear from you. Application Deadline: 2nd October, 2026. View all Jobs in Nigeria Aba and 2 other locations Aba , Lagos State , Yaba Customer Service Agent job vacancies in Nigeria