General Manager, Operations
AI summary
Deloitte is hiring a General Manager, Operations to lead end-to-end downstream operations in Lagos, covering petroleum product supply, marine discharge, terminal storage, and inland distribution. The role focuses on operational strategy, HSE compliance, regulatory adherence, and logistics integration to support commercial success.
- Senior operational leadership role at Deloitte in Lagos
- Covers petroleum supply, marine discharge, storage, and distribution
- Requires strong HSE, regulatory, and logistics management skills
- Reports to senior leadership and manages multiple operational heads
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Manager, Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Deloitte and the role in Not specified.
- Add concrete examples related to hospitality, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Manager, Operations role in hospitality, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Deloitte before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
General Manager, Operations Job at Deloitte | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL General Manager, Operations Job at Deloitte Deloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana. In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services. We are recruiting to fill the position below: Job Position: General Manager, Operations Job Location: Lagos Job Summary The General Manager, Operations is the senior operational leader responsible for the the end-to end downstream operations of the business, including petroleum product supply, marine discharge (SPM, CBM), terminal storage, and inland distribution. The role is central to aligning operational strategy with trading goals, ensuring HSE compliance, regulatory adherence, and seamless integration of all logistics activities. The GM ensures infrastructure capacity, product integrity, and supply reliability to support commercial success and customer satisfaction. Responsibilities: & Duties Integrated Operations Leadership: Set overall operational objectives, priorities and performance expectations. Direct and supervise the Head of Operations, FZE Terminal Manager, Marine Terminal Manager, and included with Logistics function. Establish one integrated operating plan covering product supply/vessel receipt, tank availability, product storage, truck loading and distribution. Resolve cross-functional operational bottlenecks and hold managers accountable for agreed KPIs. Conduct regular operational performance reviews and escalate critical operational risks promptly. Marine Terminal (SPM & CBM) Operations: Ensure safe and efficient vessel berthing, mooring and discharge operations. Ensure SPM/CBM readiness and availability and effective ship/shore interface. Optimise vessel turnaround and minimise avoidable delays and demurrage. Ensure marine emergency preparedness, surveys, certifications and regulatory compliance. Terminal & Depot Operations: Ensure safe, efficient, and compliant operations across depots and terminals, including inventory management, loading operations, and dispatch. Optimize product receipt, quality assurance, throughput, and utilization of depot infrastructure. Introduce performance enhancement tools and ensure compliance with tank integrity, maintenance standards, and loading efficiency Logistics & Distribution: Oversee planning and execution of product movement to terminals, depots, bulk buyers,and retail outlets. Ensure efficiency in transport management—fleet routing, scheduling, and transporter performance. Monitor and enforce delivery KPIs such as OTIF (On Time In Full), turnaround time, fuel loss, and cost-per-litre metrics. Leverage ERP systems and logistics dashboards to track operations in real-time and respond proactively. Marine & Jetty Operations: Oversee marine operations including ship berthing, lightering, discharging, pipeline transfer, and interface with tank farms. Ensure seamless coordination with Nigerian Port Authority (NPA), NMDPRA, NIWA, Navy, and other maritime stakeholders. Reduce demurrage exposure through proactive discharge planning, documentation readiness, and marine logistics optimization. Implement marine safety protocols and emergency response procedures. Compliance, HSE & Risk Management: Ensure all operational activities meet or exceed industry safety, health, environmental, and quality standards. Ensure strict regulatory compliance with MDPRA, NPA, DPR, SON, and other agencies. Implement company-wide operational risk assessments, incident investigations, and business continuity plans. Drive HSE culture across all teams and terminals through training, audits, and performance tracking. Team Leadership & Performance Management: Lead, coach, and inspire a multidisciplinary team across operations, marine, and logistics functions. Promote high performance, accountability, and professional development through KPls, training programs, and feedback loops. Foster collaboration between operations, trading, and finance units to ensure aligned business outcomes. Reporting & Budgeting: Lead the preparation and implementation of annual operations budgets (CAPEX and OPEX). Provide detailed monthly and quarterly performance reports covering trading alignment, logistics efficiency, inventory status, and cost control. Analyze data to guide strategic decisions and continuous improvement efforts. Qualifications & Experience: Bachelor's Degree in Mechanical / Electrical / Chemical Engineering, Petroleum Engineering, Marine Engineering, Operations Management, Logistics, Business Administration or related discipline. Minimum 20 years of relevant industry experience, with at least 7 years in senior operational leadership. Master's degree/MBA is advantageous. Strong downstream petroleum experience: covering terminals/tank farms, marine operations, SPM/CBM, logistics and/or retail operations. Experience: managing large multidisciplinary teams and high-value petroleum assets. Experience: dealing with NMDPRA, NIMASA, NPA, SON, Fire Service and other relevant regulators. Core Competencies: End-to-end petroleum operations knowledge Marine-terminal, SPM/CBM and tank-farm operations Asset utilisation and optimisation HSE and process safety leadership Commercial and cost awareness Data-driven decision making Crisis and emergency management Performance management and accountability Stakeholder management and negotiation People leadership and succession planning Continuous improvement and operational excellence Click here to Apply Similar Jobs School Administrator Job at Resurgir Consulting School Operations Officer Job at Resurgir Consulting Front Desk Officer Job at Lodge & Loft by Edala Front Desk Officer Job at Pinefield Schools Procurement & Administrative Officer Job at SIM Nigeria Office Manager Job at Dinsanj Ventures Limited Accounts & Administrative Officer Job at Dinsanj Ventures Limited Hotel General Manager Job at Elevare Human Solutions Limited Job Openings at Ericsson Operation & Media Support Associate Job at TeamAce Limited Hottest Jobs Customer Service Representative Job at ResumeSurge Consulting Job Openings at Toslad Group Front-end Developer Job at Creastech Limited Job Openings at Devtek Prime Edge Limited HSE Officer Job at La'Voil Engineering Limited HSE Officer Job at Vagan Oil & Gas Limited Electrical Maintenance Technician I Job at Habrams Energy Receptionist Job at D Mayor Fitness & Game Hub Job Openings at Deloitte Customer Care Representative Job at R.A Think Design Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.