E-Commerce Manager
AI summary
Proten International is hiring an E-Commerce Manager to lead online sales strategy, manage digital platforms and marketplaces, and drive revenue growth. The role covers digital marketing, merchandising, customer experience, analytics, and team leadership. Based in Niger State, Nigeria.
- Lead end-to-end e-commerce strategy and online revenue growth
- Manage website, marketplaces, digital marketing, and merchandising
- Use Google Analytics and data insights to improve performance
- Lead and develop the e-commerce team
- Minimum 5 years e-commerce management experience required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest E-Commerce Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Proten International and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this E-Commerce Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Proten International before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
The role is responsible for developing and executing e-commerce strategies, managing online platforms and marketplaces, optimizing digital marketing and merchandising, and achieving agreed revenue and commercial targets. The E-Commerce Manager will lead the company's e-commerce operations to drive sales growth, profitability, customer acquisition and retention, while delivering a seamless online customer experience. Responsibilities: Strategy & Commercial Growth: Identify underperforming areas and implement strategies to improve sales, conversion, customer acquisition, and retention. Identify new marketplaces, digital channels, partnerships, and commercial opportunities to increase revenue. Collaborate with Store Managers and other stakeholders to develop initiatives that attract and retain customers and expand existing accounts. Develop and execute e-commerce strategies aligned with business objectives, growth plans, and revenue targets. Develop and optimize digital marketing strategies, campaigns, investments, and initiatives to improve profitability and performance. Translate Management decisions into effective execution and ensure clear communication across relevant stakeholders. Data, Market & Performance Analysis: UtilizeGoogle Analytics and other analytics toolsto understand customer journeys and identify growth opportunities. Monitor competitor activity, web sales trends, search performance, and market developments. Use analytics to monitor sales trends, customer behaviour, product performance, traffic, and campaign effectiveness. Track and optimize digital advertising, search engine traffic, conversion rates, and marketing ROI. Develop a strong understanding of customer needs, product categories, market opportunities, and emerging e-commerce trends. Oversee on-site search, online merchandising, category development, and product performance, drivingcross-selling and upsellingto improveUPT and AOV. Monitor stock availability and analyze web sales against store and inventory performance. Online Platform & Customer Experience: Analyze website traffic, user behaviour, and conversion data to improve navigation, usability, and overall online performance. Develop and implement strategies to deliver a seamlessomnichannel customer experience. Monitor competitor offerings and ensure SKLD’s online proposition remains competitive and aligned with customer expectations. Establish and maintain effective customer engagement, feedback, and complaints-resolution processes. Ensure timely resolution of online customer complaints and continuously improve the digital customer experience. Oversee the design, functionality, maintenance, and performance of SKLD’s website, web portals, and online marketplaces. Direct and coordinate software developers, copywriters, graphic designers, and other digital resources in line with e-commerce strategy. Leadership & Team Management: Lead, coach, motivate, and manage the e-commerce team to achieve and exceed performance targets. Set team objectives, allocate resources, monitor performance, and ensure timely delivery of operational reports. Manage and optimize e-commerce assets, resources, and operational processes to ensure effective utilization and accountability. Promote innovation, continuous learning, professional standards, and adherence to health and safety requirements. Train and coach team members on e-commerce marketing, product knowledge, merchandising, stock management, sales, customer service, and industry best practices. Participate in the recruitment and development of e-commerce professionals. Requirements: Strong commercial acumen with the ability to translate data and insights into revenue-generating strategies. Minimum of 5 years experience: in E-Commerce Management or a similar role, preferably within online retail or a commercially driven environment. Proficiency inMicrosoft Office Suite, digital marketing and marketing management tools. Strong knowledge ofe-commerce frameworks, online retailing, digital marketing, SEO, website management, Google Analytics, advertising campaigns, marketing automation, inventory management, category development, and data analytics. Diploma/certification in Digital Marketing is an advantage. Professional E-Commerce Management certification or similar certification is an added advantage. HND/Bachelor’s Degree in Business Management, Operations, Marketing, Information Systems, or a related field. MBA or Master’s Degree in a business-related discipline is an added advantage. Strong numerical, analytical, financial analysis, research, project management, communication, consulting, and problem-solving skills. Benefits: HMO. Communication Allowance. Pension. Annual Leave Allowance. Housing Allowance. How to Apply Interested and qualified candidates should send their CV to: recruitment@protenintl.com using ''E- commerce Manager'' as the subject of the email. Note: Only qualified candidates would be contacted. Application Deadline: 2nd October, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Gbagada E-commerce Manager job vacancies in Nigeria