IT Assistant (Consultancy)
AI summary
Malaria Consortium Nigeria is hiring an IT Ad-hoc Support Assistant on a consultancy basis to verify, configure, and set up 2,020 mobile devices for the 2026 ITN campaign. The role involves inspecting phones, installing MDM and DIGIT HCM apps, tagging devices, and maintaining daily logs and workspace order. Based in Niger State, Nigeria.
- Consultancy IT support role focused on mobile device verification and setup
- Work involves 2,020 mobile devices for the 2026 ITN campaign
- Requires National Diploma in IT, Computer Science or related field
- Minimum 2 years IT technical support experience required
- Must be familiar with Android phones, MDM apps and digital health tools
- Based in Niger State, Nigeria
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, technology, IT SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Consultancy contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Assistant (Consultancy) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Malaria Consortium Nigeria and the role in Not specified.
- Add concrete examples related to call_center, technology, IT Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from LatestJobsNG; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- LatestJobsNG
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this IT Assistant (Consultancy) role in call_center, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Malaria Consortium Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Malaria Consortium Nigeria is committed to tackling the large number of malaria cases and deaths in the country. Working in partnership with the Ministry of Health and other partners, we lead and support three major malaria control initiatives in the country: Support to the National Malaria Control Programme (SuNMaP); NetWorks and MAPS. Our areas of focus include: Technical support for malaria control Capacity building, harmonisation and training of health workers Heath systems strengthening Behaviour Change Communications and community outreach activities Operational research, policy and advocacy Purpose of the assignment The purpose of this assignment is to have an IT Ad-hoc Support Assistant verify the specification, functionality and condition of the 2,020 mobile devices intended for use during the 2026 ITN. The assignment involves unpacking and physically inspecting the mobile devices, checking if the phones meet the desired/requested user specifications and verifying the availability of essential accessories (e.g., pouches, chargers, batteries, USB cables). Also in addition, the ad hoc staff is meant to categorize devices into the various categories as would be outlined by the Technical Lead as well as setting it up, configuring and installing MDM, Digit HCM App and other software's that may be needed for the campaign. Specific Tasks Unpack and repack mobile phones and accessories. Check if phones meet the desired/requested specifications Check if the Phones are functional Tag phones Install and set up the Phones using an MDM App as well as the DIGIT HCM App that would be provided on each mobile phone. Assist in sorting and categorizing mobile phones based on functionality. Tag, Label and arrange phones as per the verification team's instructions. Assist in logging information on functionality status (functional, faulty, missing accessories, etc.). Handle extension cables and ensure devices are connected for testing. Support clean-up and arrangement of the workspace each day. Deliverables: Phones and accessories are unpacked, sorted, and re-packed daily. Accurate Tagging and grouping of phones based on status (functional/faulty). Device fully provisioned and set up and having the MDM and DIGIT HCM Apps installed. Updated manual records or logs of devices worked on, as guided. Clean and orderly verification Space maintained throughout the period. Signed daily timesheet submitted at the end of each working day. Qualifications and Experience: A minimum of a National Diploma in Information Technology, Computer Science, or a related field 2 years of experience: in an IT technical support role Familiar with Android phones and device specifications, Mobile Device Management applications, and any Digital Health Tool used for health campaigns. Strong problem-solving and troubleshooting abilities. Good verbal and written communication skills. Customer service orientation and ability to work under pressure.