Customer Service
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Customer Service & Sales Support Officer role handling online sales via WhatsApp and Telegram, managing orders, and supporting daily sales operations. Requires 1 year experience, diploma, and proficiency in Google Sheets. Full-time position based in Isolo, Lagos with monthly salary of NGN 100,000.
- Experience handling sales via WhatsApp and Telegram required
- Full-time, Monday to Friday 8am to 5pm
- Monthly salary NGN 100,000
- Based in Isolo, Lagos
Description
Find a Job + + + + Search Customer Service Whip-Smart Service Providers Limited Customer Service & Support 5 days ago Easy apply New Lagos Full Time Retail, Fashion & FMCG NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for a proactive, detail-oriented, and customer-focused Customer Service & Sales Support Officer to manage customer interactions, process orders, and support daily sales operations. The ideal candidate should have experience handling online sales via WhatsApp and Telegram, be highly organized, and be comfortable working independently Min Qualification: Diploma Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements Responsibilities: Respond promptly and professionally to customer inquiries on WhatsApp and Telegram. Handle customer orders from inquiry to confirmation. Confirm customer payments and accurately record orders using Google Sheets. Manage and update customer order status, ensuring timely communication. Post products daily across designated WhatsApp groups to drive sales. Sort and organize goods to ensure accurate order fulfillment. Maintain accurate sales and order records. Prepare and submit daily/weekly sales and order reports. Meet assigned sales targets and support the achievement of factory Minimum Order Quantity (MOQ) goals. Take clear, attractive product photos for marketing and sales purposes (professional photography experience is not required). Provide excellent customer service to encourage repeat business and customer satisfaction. Perform other related duties as assigned. Requirements: Previous experience in customer service, online sales, or order management. Hands-on experience handling sales through WhatsApp and Telegram. Proficient in using Google Sheets for record-keeping. Strong written communication and customer relationship skills. Ability to multitask and manage multiple customer conversations efficiently. Detail-oriented with excellent organizational skills. Self-motivated and able to work with minimal supervision. Comfortable posting products consistently in WhatsApp groups. Sales-driven with the ability to achieve set targets. Good smartphone and internet literacy. Good photography skills for taking quality product pictures (professional experience is not required). Location: Isolo, Lagos Remuneration: NGN 100,000 Monthly About Whip-Smart Service Providers Limited Whip-Smart Service Providers Limited is currently hiring across Recruitment, Customer Service & Support, Marketing & Communications, and Building & Architecture roles. Of its 24 open positions, 22 are based in Lagos, 1 is based in Nigeria, and 1 is based in Rest of Nigeria. The vacancies range from trainee and entry-level opportunities to mid-level, senior-level, and executive roles, with most requiring 0–5 years of experience. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .