Customer Care Manager
AI summary
Dame Chops & Events, a catering and event management company, is hiring a Customer Care Manager in Ikeja, Lagos on a full-time basis. The role involves leading a customer service team, developing policies and procedures, analysing performance reports, and resolving customer issues. Salary is N180,000–N200,000 monthly, with applications due 14 September 2026.
- Full-time role based in Ikeja, Lagos
- Salary of N180,000–N200,000 per month
- Requires HND/Degree in Business Administration or related field
- Proven experience as Customer Service Manager, Retail Manager or Assistant Manager needed
- Apply by sending CV to damechopsevent@gmail.com with job title as subject
- Application deadline is 14 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N180,000 - N200,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
- UnclearComfort with the Full-Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Care Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Dame Chops & Events and the role in Ikeja.
- Add concrete examples related to retail, call_center, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Care Manager role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Dame Chops & Events before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Care Manager at Dame Chops & Events ⏲ Sep 1, 2026, 11:03 AM ⋕ View all Media, Advertising & Communications jobs Dame Chops & Events is a professional catering and event management company dedicated to creating memorable experiences through quality food, excellent service, and well-coordinated events. We specialize in indoor and outdoor catering, event planning, food trays, small chops, corporate events, birthdays, weddings, and special celebrations. We are recruiting to fill the position below: Job Title: Customer Care Manager Location: Ikeja, Lagos Employment Type: Full-Time Responsibilities: Set a clear mission and deploy strategies focused towards that mission Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Analyse statistics and compile accurate reports Adhere to and manage the approved budget Keep accurate records and document customer service actions and discussions Keep ahead of industry’s developments and apply best practices to areas of improvement Maintain an orderly workflow according to priorities Control resources and utilise assets to achieve qualitative and quantitative targets Develop service procedures, policies and standards Take ownership of customers issues and follow problems through to resolution Improve customer service experience, create engaged customers and facilitate organic growth Requirements: and skills Excellent knowledge of management methods and techniques Proficiency in English Experience: in providing customer service support Working knowledge of customer service software, databases and tools Proven working experience: as a Customer Service Manager, Retail Manager or Assistant Manager. Strong client-facing and communication skills Customer service orientation. Ability to think strategically and to lead Advanced troubleshooting and multi-tasking skills Awareness of industry’s latest technology trends and applications HND / Degree in Business Administration or related field Salary N180,000 - N200,000 monthly. How to Apply Interested and qualified candidates should send their CV to: damechopsevent@gmail.com using the Job Title as the subject of the mail. Application Deadline: 14th September, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Ikeja Customer Care Manager job vacancies in Nigeria