Customer Care Support
AI summary
HDT Nigeria Limited is hiring a Customer Care Support Representative in Lagos. The role involves handling customer inquiries, resolving complaints, and providing product and service information. Entry-level candidates with OND, HND, or a bachelor's degree and 0–2 years of experience are encouraged to apply.
- Entry-level role; fresh graduates encouraged to apply
- Full-time position, 8am–5pm schedule in Lagos
- Salary range: NGN 150,000–250,000
- Minimum qualification: OND, HND, or bachelor's degree
- Strong communication and problem-solving skills required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, sem_experienciaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Care Support evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HDT Nigeria Limited and the role in Lagos.
- Add concrete examples related to call_center, no_experience, sem_experiencia, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Care Support role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HDT Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Care Support HDT Nigeria Limited Admin & Office Today Easy apply New Lagos Full Time Agriculture, Fishing & Forestry NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a friendly, patient, and customer-focused Customer Care Support Representative to join our team. The successful candidate will be responsible for handling customer inquiries, resolving complaints, and providing accurate information about our products and services while ensuring a positive customer experience. Min Qualification: OND Experience: Level: Entry level Experience: Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Participate in training programs, workshops, and departmental activities. Assist with daily administrative and operational tasks. Learn and understand company policies, procedures, products, and services. Work closely with experienced staff to gain practical knowledge. Support assigned projects and contribute to team objectives. Prepare reports, presentations, and other work-related documents. Maintain accurate records and handle assigned tasks professionally. Demonstrate willingness to learn and take on new responsibilities. Meet assigned targets and deadlines. Provide feedback and suggestions for improving processes. Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. Resolve customer complaints and issues efficiently while maintaining a positive attitude. Provide accurate information about company products, services, and policies. Escalate complex issues to the appropriate departments when necessary. Maintain detailed and accurate records of customer interactions and transactions. Follow up with customers to ensure issues are fully resolved. Assist in processing orders, returns, refunds, and service requests. Identify customer needs and recommend appropriate solutions. Work closely with other departments to improve customer satisfaction. Meet performance targets such as response time, resolution rate, and customer satisfaction scores. Requirements: A minimum of a bachelor's degree, HND or OND in any relevant discipline. A minimum of 0–2 years of work experience; fresh graduates are encouraged to apply. Strong communication and interpersonal skills. Good organizational and time-management abilities. Basic computer and Microsoft Office skills. Ability to work independently and as part of a team. Positive attitude, adaptability, and willingness to learn. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Good computer skills and familiarity with Microsoft Office and customer support tools. Ability to remain calm and professional under pressure. Strong attention to detail and organizational skills. Willingness to learn and adapt in a fast-paced environment. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job