Customer Service Representative
AI summary
A-Star Vanda Investment and Trading CO. LTD is hiring a professional Customer Service Representative to join its team in Lagos. The role involves handling customer enquiries across phone, email, and WhatsApp, resolving complaints, providing product information, and maintaining strong customer relationships. The position offers a monthly salary of ₦100,000 to ₦150,000 and requires 1–2 years of experience.
- Full-time onsite role based in Lagos
- Salary range of ₦100,000 to ₦150,000 per month
- Requires B.Sc. or HND with 1–2 years of experience
- Yoruba and Igbo language skills are preferred
- Immediate resumption required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦100,000 - ₦150,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in call_center, entregador, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to A-Star Vanda Investment and Trading CO. LTD and the role in Not specified.
- Add concrete examples related to call_center, entregador, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research A-Star Vanda Investment and Trading CO. LTD before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
A- Star and Beifa Africa is a group of companies specializing in the production of stationery products in Nigeria including pencil, pen, markers, cellotapes, craft tools and other African focused items Customer Service Representative Job Type Full Time , Onsite Qualification BA/BSc/HND , OND Experience: 1 - 2 years Location Lagos Job Field Customer Care, Success and Service Salary Range ₦100,000 - ₦150,000/month We are seeking a professional and customer-focused Customer Service Representative to join our growing team. The successful candidate will handle customer enquiries, provide product information, resolve complaints, maintain strong customer relationships, and ensure an excellent customer experience. Key Responsibilities: Respond promptly and professionally to customer enquiries through phone, email, WhatsApp, and other communication channels. Provide accurate information about the company's products and services. Handle customer complaints and resolve issues professionally and efficiently. Follow up with customers to ensure their needs and concerns are properly addressed. Build and maintain positive relationships with existing and prospective customers. Record and maintain accurate customer information and interactions. Escalate complex customer issues to the appropriate department or supervisor when necessary. Support the company in maintaining high customer satisfaction and service standards. Work collaboratively with other departments to ensure smooth customer service delivery. Requirements: Minimum of a B.Sc. or HND in any relevant discipline. 1–2 years of experience: in customer service or a related role. Excellent verbal and written communication skills. Strong interpersonal and relationship-management skills. Excellent problem-solving and conflict-resolution abilities. Proficiency in Microsoft Office. Ability to work effectively in a fast-paced environment. Strong customer-focused attitude and professional demeanour. Ability to multitask and manage customer requests efficiently. Yoruba and Igbo language proficiency is preferred. Must be available to resume immediately. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: astarvandahr+mjg@gmail.com using the position as subject of email. Build your CV for free. Download in different templates.