Marketing Officer

AI summary

Food Concepts Plc, the parent company of Chicken Republic, is hiring a Marketing Officer to provide cross-functional administrative and operational support across E-Commerce, Marketing Operations, and New Product Development. The role involves tracking campaigns, managing reports, coordinating store openings, monitoring third-party logistics partners, and maintaining marketing dashboards. This is an entry-level position reporting to the Senior Manager for Digital Sales.

• Entry-level marketing role with cross-functional exposure
• Reports directly to Senior Manager for Digital Sales
• Involves campaign tracking, reporting, and store opening coordination
• Opportunity to work with a leading QSR brand in West Africa

Original source description

Marketing Officer Job at Food Concepts Plc | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Marketing Officer Job at Food Concepts Plc Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders. Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009). We are recruiting to fill the position below: Job Position: Marketing Officer Job Location: Nigeria Job Objective and Summary The Marketing Officer is an entry-level administrative and operational role that provides cross-functional support across all marketing departments — E-Commerce, Marketing Operations, and New Product Development. Reporting directly to Senior Manager for Digital Sales, this person will be responsible for: tracking campaigns, coordinating store openings, managing reports, monitoring third-party logistics partners, and ensuring every department in marketing has the administrative support it needs to execute at pace. Core Responsibilities: and Key Result Areas Reporting & Data Management: Compile and distribute weekly and monthly performance reports across all marketing departments, including sales data, campaign metrics, and e-commerce KPIs Maintain a central marketing dashboard tracking key metrics such as revenue by store, cancellation rates, product availability, and campaign performance Aggregate data from multiple channels (in-store & online) into clean, presentation-ready formats for team meetings and leadership reviews Track and flag anomalies in weekly data — significant store declines, spike performance, or regional shifts — and escalate to relevant department heads. Campaign Tracking & Administrative Support: Track campaign deliverables, deadlines, and status updates Take minutes, and follow up on action items from marketing team meetings, cross-functional reviews, and briefing sessions using our project management tools Manage and organise marketing files, trackers, SOPs, and documentation in shared drives — ensuring version control and accessibility. Store Opening Coordination (Marketing Operations Support): Support the end-to-end administrative process for new store openings — liaising between Marketing Operations, Store Development, and relevant vendors Track new store opening timelines, milestone checklists, and marketing activation deliverables (signage, digital listings, launch campaigns) Ensure new stores are accurately listed and activated across all digital platforms — Google Maps, aggregator apps, website, and social media — before and on opening day Coordinate the procurement and delivery of opening day marketing materials (branded assets, POS materials, flyers) by liaising with suppliers and confirming timelines Maintain a live new store tracker updated with status, opening dates, marketing readiness, and post-opening performance data. E-Commerce & 3PL Monitoring: Monitor product availability across all active e-commerce platforms daily — flagging items that are incorrectly live, turned off etc Maintain a weekly 3PL performance, cancellation rates by partner Coordinate with store operators and the operations team to ensure product listings are updated when items are unavailable, following the product availability management framework Support the monitoring of cancellation reports — tracking cancellations attributed to product unavailability, wrong orders, or fulfilment failures, and preparing weekly summaries. Key Performance Indicators Weekly reports are accurate, on time, and require minimal corrections from the team New store openings have zero marketing-related delays — all digital listings live, assets delivered, and launch campaigns activated on schedule The E-Commerce team has real-time visibility on product availability issues, with 3PL performance tracked and escalated proactively Campaign trackers and departmental calendars are always current Cancellation rates attributed to product unavailability decline measurably quarter-on-quarter as a result of consistent monitoring and follow-through. Educational Requirements: A good First Degree in Marketing, Business, or a related field. Professional Requirements: Membership of NIMN, APCON, or relevant professional body required. Experience: Requirements: Minimum of 0–2 years of progressive experience: in brand management or marketing. 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