Customer Services Representative
AI summary
GUO Transport Company Limited is hiring a Customer Services Representative in Okigwe, Imo State. The role involves coordinating passenger transport operations, managing parcel logistics, handling customer inquiries and complaints, and maintaining accurate records in the CRM system. Salary is N100,000 - N120,000 per month, and applications close on 31st August, 2026.
- Customer-facing role covering both passenger transport and parcel logistics operations
- Salary of N100,000 - N120,000 per month
- Requires Bachelor's Degree or HND with 1-4 years experience
- Application deadline is 31st August, 2026
- Based in Okigwe, Imo State
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N100,000 - N120,000 / Month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, call_center, motoristaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Services Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to GUO Transport Company Limited and the role in Not specified.
- Add concrete examples related to driver, call_center, motorista, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Services Representative role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research GUO Transport Company Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Services Representative at GUO Transport Company Limited ⏲ Aug 17, 2026, 12:19 PM ⋕ View all Transportation & Logistics jobs Founded in 1980, GUO Transport Company Limited is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet. The company has become an icon in the transportation industry, providing safe, enjoyable and affordable travel to millions of passengers annually. While GUO transport Co. is well known for its regularly scheduled passenger service, nationwide logistics solutions. We are recruiting to fill the position below: Job Title: Customer Services Representative Location: Okigwe, Imo Responsibilities: Transport / Passenger Services Duties: Ensure vehicles are dispatched according to approved schedules and routes. Coordinate with drivers and other operational personnel to ensure smooth trip execution. Ensure compliance with company operational procedures and standards. Ensure proper allocation of buses/vehicles to scheduled trips. Escalate vehicle shortages, breakdowns, delays, or other operational challenges promptly. Monitor vehicle availability and ensure requested vehicles are provided on time. Monitor boarding, loading, departure, and arrival processes. Ensure operational delays are promptly identified, escalated, and resolved. Monitor the movement of vehicles arriving at and departing from the terminal. Monitor driver punctuality and readiness for scheduled trips. Maintain effective communication with the Terminal Manager and Operations Department on operational matters. Logistics/Parcel Services Duties: Work closely with the operations and dispatch teams to facilitate smooth coordination between terminals and delivery points. Record and maintain customer data and transaction history accurately in the CRM system. Maintain accurate shipment documentation including waybills, manifests, receipts, and proof of delivery. Handle customer complaints, claims, and inquiries effectively, ensuring timely resolution and customer satisfaction. Support revenue collection and ensure all transactions are properly recorded and accounted for. Coordinate therouting and tripping of parcelsto ensure prompt dispatch and timely delivery across all GUO Logistics locations. Track and monitor parcels in transit and proactively update customers on delivery status or any service delays. Promote GUO Logistics services by maintaining a positive and professional image in all customer interactions. Serve as the first point of contact for customers, providing professional assistance on parcel booking, rates, delivery timelines, and other logistics inquiries. Supervise and verifyproper packaging, registration, and inspectionof parcels before dispatch to ensure compliance with company policies and safety standards. Requirements: Interested candidates should possess a Bachelor's Degree or HND with 1-4 years experience. Salary N100,000 - N120,000 / Month. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 31st August, 2026. View all Jobs in Nigeria Imo State Customer Services Representative job vacancies in Nigeria