Operations Officer
AI summary
Hope Payment Service Bank is hiring an Operations Officer in Lagos to ensure efficient transaction processing and service delivery within banking operations. The role involves daily reconciliation, settlement of electronic payments, and supporting central, treasury, and electronic banking operations. Interested candidates should send their CV to recruitment@hopepsbank.com by 15th September 2026.
- Full-time role based in Lagos, Nigeria
- Requires minimum 3 years post-graduation experience in Banking Operations
- First degree in Accounting, Banking and Finance or related discipline required
- Professional qualification such as ICAN, ACCA, CIBN or ACA is desirable
- Application deadline is 15th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Hope Payment Service Bank and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Officer role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Hope Payment Service Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Operations Officer at Hope Payment Service Bank ⏲ Sep 7, 2026, 9:02 AM ⋕ View all Banking & Financial Services jobs Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September, 2019, Hope PSBank leverages digital technologies to deliver inclusive financial services.Our belief is that everyone irrespective of education, social or economic status and location should have access to financial and payment services with ease and convenience. We seek to provide the 4As - Accessibility, Affordability, Availability and Awareness of Digital Financial Services. With Hope PSBank, every mobile telephone user can easily enjoy instant digital financial and payment services with his or her phone number as account number and also a means of payment across all channels – person-to-person on personal devices, web, merchants’ points of sale, automated teller machines and agency outlets. All transactions on our platforms are gladly settled into accounts of our community of users and customers with any bank of their choice. These are borne out of our philosophy that competition is about service to customers and not about alternative service providers who we view as partners in the service of customers and not as competitors. We are recruiting to fill the position below: Job Title: Operations Officer Location: Lagos Employment Type: Full-time Job Summary To ensure effective service delivery and efficient processing of all transactions in Banking Operations within the stipulated TAT. Assist with GH operations in the banking operations function relating to Central Operations, Settlement Operations, Treasury Operations and Electronic Banking Operations (Mobile/Internet & USSD). Responsibilities: Review on daily basis transactions done via the bank application vis a vis the switching company. Daily proofs & effective reconciliation of Inward and Outward electronic fund transfers GLs Accounts. And any other task that might be assigned from time to time. Reconciliation and settlement of all payments and transfers done using various electronic platforms (Internet/Web, Mobile & USSD). To Support the operations team in executing transactions as it relates to the entire Operations of the Bank. Manual reversals of failed transactions to customers account upon approval. Monitor, raise and post accurate settlement entries of payment channels/transfers into respective GLs, income, charges and Merchant POS transactions into Client accounts as applicable. Daily escalation of any open items due to system issues or errors from Settlement team to GHOPs. Requirements: Education: Post graduate degree or MBA is an added advantage. Minimum of First Degree or its equivalent in Accounting,Banking and Finance or related discipline. Professional qualification - ICAN, ACCA, CIBN, ACA, is desirable. Skills Necessary For Job Function: Sound understanding of products and operational processes of all key businesses in the Bank. Good understanding of presentation skills and MS Office. Excellent customer service orientation. Strong written/oral communications skills. Experience: Minimum of three (3) years’ post-graduation experience: in Banking Operations. How to Apply Interested and qualified candidates should send their CV to: recruitment@hopepsbank.com using the Job Title as the subject of the email. Application Deadline: 15th September, 2026. View all Jobs in Nigeria Lagos State Operations Officer job vacancies in Nigeria